Fair refund on chrome front end...
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Road Warrior
Joined: Oct 2009
Posts: 1,664
Likes: 99
From: P.E.I. Canada
Fair refund on chrome front end...
Hey guys, I ordered a chrome front end kit on ebay, from a harley dealer, and have been waiting over two months. About three weeks ago, I got the sliders, but no kit. So I called, they said yeah, we made a mistake, we'll overnight the parts then send them to you. Then they say the parts are ordered, now they say they're sourcing the parts and should have them ordered this week....??!! OK, so I said enough B.S. I want a refund. I paid $450 for the kit, I'm keeping the forks, what should I get refunded? He said he'll call me back tomorrow, but more likely I'll have to call him.
Elite HDF Member
Joined: Apr 2010
Posts: 4,990
Likes: 9
From: Marina del Rey
You could figure the total retail prices of all the parts you were supposed to get, divide it into what you paid, and get a percentage of retail price. Apply that % to the retail price of what you didn't get--that should give you a fair value of the missing parts.
Or just send everything back for a full refund.
Or just send everything back for a full refund.
Road Captain
Joined: Dec 2008
Posts: 584
Likes: 4
From: Central FL
Dunno. but good luck and hope you get all your money back. Hate it when people don't have what they sold ya and then jerk you around like that.
Last edited by ElectraDave; Mar 14, 2011 at 07:47 PM. Reason: sp
Road Warrior
Joined: Mar 2010
Posts: 1,948
Likes: 4
From: Ottawa, Ontario
Send everything back and get a full refund (including incurred shipping costs).
Parting it out is unwise, as they'll just jack up the cost of the item you'd keep and also the shipping costs were for all items, not just the one piece.
Parting it out is unwise, as they'll just jack up the cost of the item you'd keep and also the shipping costs were for all items, not just the one piece.
Outstanding HDF Member
Joined: Apr 2010
Posts: 2,477
Likes: 14
From: Western MD
tell them to send a pick up tag for ups and give you a complete refund.. nothing else is acceptable..
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Cruiser
Joined: Dec 2008
Posts: 126
Likes: 0
Refund
Thats why you should always pay with a credit card. If you did you can call them and send back what you have and get a full refund. Your credit card company will mediate/bill back and help you settle. They carry alot of weight and can be quite helpful.
