Wicked image wheels
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Road Warrior
Joined: Apr 2010
Posts: 1,931
Likes: 5
Wicked image wheels
Just a heads up to the lack of customer service in returning E-mails from this outfit! ... Wicked Image Custom Motorcycle Components I have sent 5 E-mails over a course of at least 6 weeks and not one reply .... the inquiry was about one of their 2011 design wheels as i needed to know something first before i bought them ..... Now maybe business is off the scale for them so they dont need the money so i guess i will go elsewhere .... i dont have a problem with that what i do have a problem with is certain American companys who dont know how to respond to or care about request's from potential customers .... Still never mind here today gone tommorow!
Last edited by skulltrainharley; Jul 12, 2011 at 11:40 AM.
Ultimate HDF Member
Joined: Feb 2006
Posts: 5,190
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From: Eastern Washington
I am usually the first one to jump on someone for not returning communications, but with emails its hard. I have seen email get lost in junk folders and never seen. Sometimes all it takes is a phone call.
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Road Warrior
Joined: Apr 2010
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PistonPuller .... I know where your coming from re E-mails but first off i always check my spam box and surely as a company they would do the same ..... if you saw the same E-mail enquiry 5 times from the same person you would think ohhhhhhhhhhh a pattern is developing here still i will e-mail once more........ as in the UK the time difference can be awkward at times
Former Sponsor
Joined: Jul 2009
Posts: 2,744
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I hate to hear you are having some communication issues and hopefully it is just a glitch. If you don't have any luck feel free to look at our website (www.coastalmoto.com). You can shoot me an email (jeff@coastalmoto.com) or pm me here, whichever is best for you and I would be more than happy to help out any way I can.
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Road Warrior
Joined: Apr 2010
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Just an update for anybody thinking about useing Wicked Image Custom Motorcycle Components 6 E-mails down the line and no reply! ... now even if they did return with an answer i would not use them because (a) if they dont respond to the chance of making money what chance do you have if you have a problem! (b) Coastalmoto picked up this issue and are very helpfull it's called yeah i think i can do business with this company! .... as i said not all but there are some American company's who dont seem to care less ..... Here today gone tommorow! 
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Tourer
Joined: Aug 2009
Posts: 347
Likes: 1
From: port neches texas
i have the extreme machine wheel it is a good wheel for what i can tell. Have had it for about 2 months now .
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