Harley warranty problem
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1st Gear
Joined: Mar 2011
Posts: 5
Likes: 0
Harley warranty problem
Hey guys. I need some advise on a problem with my dealers extended warranty I bought. My starter on my 08 streetglide sometimes kicks back and sounds like its about to come apart. I dosnt do it every time though. My warranty runs out in March and I took it in to the Dealer and they said that if they dont here the noise they cant look any further into it. From what ive been reading on the forum the compensator is probly bad or going bad but I cant get them to just take my word and pull the dam starter and look at it any advise on how I should handle this.
Road Warrior
Joined: Apr 2011
Posts: 1,905
Likes: 66
From: Hartford, AL
I would write up a detailed description of the problem, take the letter and the bike to the dealer and tell them if they won't fix it then sign the statement explaining why. That way if it comes apart later, you have it documented.
Outstanding HDF Member
Joined: Apr 2009
Posts: 2,759
Likes: 3
From: NCWV
Pretty common issue. I had it on my Night Train. I had to replace my clutch hub bearing so my guy had everything torn apart. I'd told him about the horrible noise before and to check things out while he had it apart. There was no evidence of abnormal wear on the starter gear or compensator or anything else. Sure surprise me, because at times it sounds like the bike was falling apart inside.
Big Kahuna HDF Member
Joined: Feb 2006
Posts: 23,881
Likes: 34
From: USA
Hey guys. I need some advise on a problem with my dealers extended warranty I bought. My starter on my 08 streetglide sometimes kicks back and sounds like its about to come apart. I dosnt do it every time though. My warranty runs out in March and I took it in to the Dealer and they said that if they dont here the noise they cant look any further into it. From what ive been reading on the forum the compensator is probly bad or going bad but I cant get them to just take my word and pull the dam starter and look at it any advise on how I should handle this.
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Stellar HDF Member
Joined: Feb 2010
Posts: 3,400
Likes: 267
From: Southern California
+1 Good Advice. Actually, as long as you have a Repair Order that describes your bike (VIN # is best), is dated, has the mileage of the bike and that spells out your complaint . . . even if the Dealer says they can not duplicate the intermittent problem that you describe . . . should something fail in the future, even after the expiration of the warranty, that can be linked to the complaint you made while the bike was under warranty . . . your A$$ is covered!
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Joe Kucinski
Road Warrior
Joined: Nov 2008
Posts: 1,595
Likes: 8
From: Vancouver Island British Colombia Canada
Bring your sled to a different licensed mechanic, tell him the story & ask his advise on the issue.
If he thinks your comp is hooped, Have him do the repair & pay him. Take your receipt with his memo stating the problem & solution & send that to warranty for reimbursement.
Hatch.
If he thinks your comp is hooped, Have him do the repair & pay him. Take your receipt with his memo stating the problem & solution & send that to warranty for reimbursement.
Hatch.
Seasoned HDF Member
Joined: Mar 2010
Posts: 19,982
Likes: 6,111
From: Florida
My Evo Softails did that all the time back in the day, especially when they were hot. My TCs never do, prolly 'cause I keep 'em on a battery tendery 24/7 & tighten the terminals & keep 'em Vaselined.
Biggest cause of that for a TC is low/old/bad battery, or connections not good.
Biggest cause of that for a TC is low/old/bad battery, or connections not good.