Demons cycle HORRIBLE company... Cheap garbage... poor customer service
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Stage III
Joined: Feb 2012
Posts: 3
Likes: 0
From: orange park fl
Demons cycle HORRIBLE company... Cheap garbage... poor customer service
I know this isnt the first post about complaints on this company but I thought a new one was in order to let everyone know they still do business the same as previous threads have indicated.
I purchased a hand control kit for my 2012 Fatboy. It was advertised to fit this bike but upon receiving the switch control do not fit. Absolutely useless to me. Brake and clutch control are very poor fit. Master cylinder was bad right out of the box. The hand controls are very sloppy and poorly made. Cheap metal!!!
Made numerous attempts to contact the company with absolutely zero responses other than a stupid auto-response.
They obviously still do not care about anything other that customers money. Absolutely NO customer service.
I ended up disputing the charges on my card. Was the only recourse i had.
STAY AWAY FROM THIS COMPANY!!!!!! Unless you like being ripped off and using cheap garbage
I purchased a hand control kit for my 2012 Fatboy. It was advertised to fit this bike but upon receiving the switch control do not fit. Absolutely useless to me. Brake and clutch control are very poor fit. Master cylinder was bad right out of the box. The hand controls are very sloppy and poorly made. Cheap metal!!!
Made numerous attempts to contact the company with absolutely zero responses other than a stupid auto-response.
They obviously still do not care about anything other that customers money. Absolutely NO customer service.
I ended up disputing the charges on my card. Was the only recourse i had.
STAY AWAY FROM THIS COMPANY!!!!!! Unless you like being ripped off and using cheap garbage
Seasoned HDF Member
Joined: Mar 2010
Posts: 19,978
Likes: 6,074
From: Florida
I really hate to promote the Co.,but for stuff like this I ALWAYS use Moco parts--had an issue with my Fatboy;previous owner installed aftermarket chrome master cylinder, nothing but problems 'till I replaced it with MoCo unit. Never a problem with MoCo parts fitment.
I only use aftermarket for cosmetic stuff where fitment isn't critical.
I only use aftermarket for cosmetic stuff where fitment isn't critical.
Outstanding HDF Member
Joined: Jul 2010
Posts: 2,979
Likes: 57
From: PA
Hmmm, a quick Google search turns up TONS of bad reviews on the company dating back to 2008. Sounds like it might have been smart to do a little research before making a purchase. It would have taken a fraction of the effort it took you to sign up on the HD forum today, for the sole purpose of posting your rant...
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Road Master
Joined: Dec 2008
Posts: 1,183
Likes: 1
From: Las Vegas
May not mean much to some but I always get a bad vibe when I look at a companys site and they dont even have a toll free number. 
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Seasoned HDF Member
Joined: Jan 2007
Posts: 20,616
Likes: 4,440
From: anacoco, la
i just have one question. why? you've read the threads, you know their customer service sucked and they sell substandard parts, and yet you still bought something.......
Seasoned HDF Member
Joined: Nov 2009
Posts: 15,705
Likes: 22,718
From: Farmington ,MS
I will play Devils advocate here. Toll free numbers are going away...with cell phones and even home plans with no long distance...why would a company pay for an 800 number...just drives up the cost of your parts. I have bought from them many times with no problems...my last purchase was Jan 2...item was at my door in 2 days...exactly as described. They sell most of their stuff on Ebay... 69629 feedbacks with 98.7 positive...they are doing something right. If you buy though Ebay with paypal...no way you can lose your money. As with any high volume outfit...you give up customer service for low prices...as long as you know that going in, you will have no problem. Most of their stuff is for Evo or custom bikes, so if it says it fits 84- up...that really means 84-99...it won't fit a 2012.