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tire change--Smokin Harley sucks

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Old Mar 21, 2012 | 05:46 PM
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Default tire change--Smokin Harley sucks

So, I am getting to the point of needing new tires. I do as I usually do, order online and then make an appointment at local Harley dealer. They say they usually don't put on tires unless I buy from them, but will go ahead and do it this time. I get there and talk to the very person I made the appointment with, they then refuse to do the work, due to liability. I gotta call BS on that one. So, i call the local Honda dealer and sure enough, they will do it no problem. At this point i am writing off Smokin Harley of Winston Salem. They won't get any more of my money. Its about the markup on the tires and $.
 
Old Mar 21, 2012 | 05:52 PM
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Never done business with them myself, but I've never heard anyone talk about how great they were treated there.

Thanks for the heads up - I'll stay away.
 
Old Mar 21, 2012 | 06:09 PM
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Originally Posted by tracey87
So, I am getting to the point of needing new tires. I do as I usually do, order online and then make an appointment at local Harley dealer. They say they usually don't put on tires unless I buy from them, but will go ahead and do it this time. I get there and talk to the very person I made the appointment with, they then refuse to do the work, due to liability. I gotta call BS on that one. So, i call the local Honda dealer and sure enough, they will do it no problem. At this point i am writing off Smokin Harley of Winston Salem. They won't get any more of my money. Its about the markup on the tires and $.
My dealer (and many others) are the same way and frankly, I don't blame them. Inevitably, everything is cheaper online and I was getting put in the same position in my business. I initially started installing customer-bought parts & equipment, but ran into issues with warranty when they were defective or just plain junk. The online company ALWAYS tries to blame the installer for the problems and it turns into a huge cluster f*ck. So, for the last 5 years, I won't install a part or equipment unless I sold it. Sure, I could just jack up the installation price in order to makeup the difference, but it really is about liability (at least in my case).
 
Old Mar 21, 2012 | 06:37 PM
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That's BS...Labor is labor....it's money in their pockets...Yeah they can make more money if they sell the damn tires but look at how easy it is to lose a customer...and labor...That's just plain Bullshit...Liability....funny **** there.
 
Old Mar 21, 2012 | 07:12 PM
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My tires are getting up there at 16,000 (Dunlop E3's) but will go 20,000.Dealer wants 500 bucks for the original thin line whitewalls.I can get blackwalls from Dennis Kirk for 300 bones.Local shop will mount for 80 bucks.Screw Harley.
 
Old Mar 21, 2012 | 07:23 PM
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I would say 80% of shops will not install tires that are not bought there, just the way it goes. I also buy online, but I also remove and install the tires myself, a couple tire spoons and 15 min, it's done quick it's done right and it doesn't cost me a dime.
 
Old Mar 21, 2012 | 07:36 PM
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Support your local businesses. Is it really worth it to save a few bucks and then **** off the guys that work on your bike?
 
Old Mar 21, 2012 | 07:39 PM
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Originally Posted by tracey87
So, I am getting to the point of needing new tires. I do as I usually do, order online and then make an appointment at local Harley dealer. They say they usually don't put on tires unless I buy from them, but will go ahead and do it this time. I get there and talk to the very person I made the appointment with, they then refuse to do the work, due to liability. I gotta call BS on that one. So, i call the local Honda dealer and sure enough, they will do it no problem. At this point i am writing off Smokin Harley of Winston Salem. They won't get any more of my money. Its about the markup on the tires and $.

Dude.

Go to Clemmons Motorcycles in Clemmons. Talk to Hank

They might even get you a better deal on the tires.
 
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Old Mar 21, 2012 | 07:44 PM
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The issue is that the dealer said that they would do something and then decided not to. Probably better for them to always say "Sorry, we only install what we sell. Tires, exhaust, whatever. Hope to see you back here for Bike Night..."
 
Old Mar 21, 2012 | 07:52 PM
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Last time I bought tires the online price was 10 bucks cheaper per tire than I could get them through the local indy that was gonna install them.

He's done such good work for me in the past I wasn't going to knock him out of $20.

.
 



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