Consumer reports - reliability vs. satisfaction.
Road Captain
Joined: Mar 2013
Posts: 625
Likes: 0
From: Greeley, CO
From all I have read and heard, BMW has let their quality go to sh#t over the last few years.
Seasoned HDF Member
Joined: Apr 2009
Posts: 44,908
Likes: 29,889
From: PNW
Damn - I shoulda bought a Yamaha. (sarcasm)
My bike had a major failure (crank). The Moco covered it. I'm happy.
Go over to any BMW site and you'll see that they are not the most reliable bikes. BMW owners love them, like we do ours, but they aren't super fond of the dealers, the service, or the reliability.
Jap bikes are super reliable. No news there. But, most of those riders aspire to own a Harley. Nuff said.
My bike had a major failure (crank). The Moco covered it. I'm happy.
Go over to any BMW site and you'll see that they are not the most reliable bikes. BMW owners love them, like we do ours, but they aren't super fond of the dealers, the service, or the reliability.
Jap bikes are super reliable. No news there. But, most of those riders aspire to own a Harley. Nuff said.
Seasoned HDF Member
Joined: Apr 2008
Posts: 23,053
Likes: 12,327
From: Arkansas
Damn - I shoulda bought a Yamaha. (sarcasm)
My bike had a major failure (crank). The Moco covered it. I'm happy.
Go over to any BMW site and you'll see that they are not the most reliable bikes. BMW owners love them, like we do ours, but they aren't super fond of the dealers, the service, or the reliability.
Jap bikes are super reliable. No news there. But, most of those riders aspire to own a Harley. Nuff said.
My bike had a major failure (crank). The Moco covered it. I'm happy.
Go over to any BMW site and you'll see that they are not the most reliable bikes. BMW owners love them, like we do ours, but they aren't super fond of the dealers, the service, or the reliability.
Jap bikes are super reliable. No news there. But, most of those riders aspire to own a Harley. Nuff said.
Road Warrior
Joined: Oct 2012
Posts: 1,593
Likes: 35
From: South Carolina-First to secede and hopefully the next.
There are things I get from my Harley that Consumer Reports can't measure. Things I have only gotten from 2 bikes, my first one (a Bridgestone 175) and my Harley.
They should stick to appliances.
They should stick to appliances.
Outstanding HDF Member
Joined: Oct 2009
Posts: 3,225
Likes: 9
From: 3rd Stone From The Sun
You guys are too much. You get all upset because CR says that Harley owners are the most satisfied with their bikes even though 1 in 4 Harley owners have had issues with their bikes. That doesn't sound like CR is bashing Harley, they just did a study and posted the results.
Ultimate HDF Member
Joined: Jan 2008
Posts: 7,476
Likes: 5
From: Republic of Texas
In before the lock. Winter should be over but apparently it isn't from watching the news. We are down to reading consumer report now.
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Joe Kucinski
Road Warrior
Joined: Sep 2011
Posts: 1,817
Likes: 116
From: Raleigh, NC
Actually, it says that the major repairs that Harleys and Beemers went through were normally like, less than 200 dollars to fix. Can something major go wrong that's cheap to fix? Sure. Might leave you stranded, but probably only costs a little. They said nothing about repair costs on Japanese bikes. So, either, they had no issues, or, consumer reports neglected to relay the cost of any repairs to us.
That does show bias. Not withstanding the fact that this is based on a user survey, instead of hard data. I doubt any of the manufacturers actually report their figures, but the amount of people participating in the survey, and who exactly they polled has a lot to do with it.
That does show bias. Not withstanding the fact that this is based on a user survey, instead of hard data. I doubt any of the manufacturers actually report their figures, but the amount of people participating in the survey, and who exactly they polled has a lot to do with it.
Most everything that Consumer's reports on is relayed via charts, with the same columns of measurements and data applied to all. They will often given their subjective opinion based upon the data in the columns, but the data is there for all t see.
So the survey is based upon user surveys...so what? User surveys are where they get their reliability information for any product or service that they have ever tracked. I'd prefer to get the information from users with no vested interest than from vendors or manufacturers who have a very definite vested interest!
