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Gotta love my dealer

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Old Mar 12, 2007 | 08:26 PM
  #1  
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Default Gotta love my dealer

I went down to my dealer yesterday (Harley that is..) as I had noticed thatthe paint on the front fender had been scraped rightdown to the metalnext to the right fork.
I thought that the brake line may have kinked at some time and got caught between fork and fender which had caused the damage.
While having a coffee I asked one of the salesmen to have a look at it,thinking... this is going tocost!!!
However he looked at it , got the mechanic to look at it who said "fender was slightly out of alignment which was scraping down on to the fender".
Result? New fender on order, waiting to be painted then fitted free of charge. YeeeHaaa
AJ
 
Old Mar 12, 2007 | 08:37 PM
  #2  
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Default RE: Gotta love my dealer

Sweet some dealers still know what customer service is all about. Stick with that dealer, their are not many like that around theses days.
 
Old Mar 12, 2007 | 08:41 PM
  #3  
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Default RE: Gotta love my dealer

That is great news
 
Old Mar 12, 2007 | 08:45 PM
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Default RE: Gotta love my dealer

Wish I lived near that dealer!
Gary D.
 
Old Mar 12, 2007 | 09:02 PM
  #5  
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Default RE: Gotta love my dealer

Had the same thing happen to my bike as the fender and brake line were rubbing. Mine is a 2006 FLSTI . My dealer replaced the fender and brake line free of charge. So far I have been very happy with my dealer, and I only have one dealer in my small town so it could be much worse.
 
Old Mar 12, 2007 | 09:16 PM
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Default RE: Gotta love my dealer

Great to hear! Give your dealer a write up on the thread for good dealers!
 
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