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This is my first post but I am on here frequently, doing searches to answer questions I have with my 2013 Fat Bob. I've been riding for 5 years but it is my first HD bike.
I searched today for my current battery concern issue but came up empty: I went to lunch yesterday and left my ignition switch in the ON position while I ate. After 45mins or so, I come out to realize my mistake. The bike doesn't start but all lights seem strong and there is that fast clicking sound that occurs when I try to start it. I pull the battery and take it to the local HD dealership for a quick charge. They hook it up for diagnostics and get a print out that says its dead and they can't recharge it. The bike is only 6mos old with 5,000 miles. It didn't make sense but I had no choice but to buy a new battery to get my bike started and back home.
My concern is that this doesn't make sense to have a fairly new battery unable to be charged after only being left on for 45 mins. Did I get screwed here by the HD dealership? Or does this sound legit to you all?
This is my first post but I am on here frequently, doing searches to answer questions I have with my 2013 Fat Bob. I've been riding for 5 years but it is my first HD bike.
I searched today for my current battery concern issue but came up empty: I went to lunch yesterday and left my ignition switch in the ON position while I ate. After 45mins or so, I come out to realize my mistake. The bike doesn't start but all lights seem strong and there is that fast clicking sound that occurs when I try to start it. I pull the battery and take it to the local HD dealership for a quick charge. They hook it up for diagnostics and get a print out that says its dead and they can't recharge it. The bike is only 6mos old with 5,000 miles. It didn't make sense but I had no choice but to buy a new battery to get my bike started and back home.
My concern is that this doesn't make sense to have a fairly new battery unable to be charged after only being left on for 45 mins. Did I get screwed here by the HD dealership? Or does this sound legit to you all?
Thanks,
Scott
You say they hooked it up to "diagnostics". You need to ask just one specific question; Did they do a load test? What they did may not necessarily include that one item. And, if the bike is only 6 months old it should be in warranty anyway. I say you got screwed and should call them on that, maybe even get Harley customer service involved if this is the total circumstance. Without more information, though, it`s still a guess. If this is a used bike the battery would probably not be in warranty, but if you bought a brand new left over 2013 bike it should be in warranty like everything else on the bike.
Last edited by hvacgaspiping; Feb 1, 2014 at 10:17 AM.
Some batteries go on and on while others ,well not so much. If I were you ,I'd have kept the old battery and got a 2nd opinion, but its to late for that now. From what I know about batteries, when they fail me once they never get a chance to do it again.
Sorry, but it's operator error, and that won't be covered by a warranty.
Unless you know what the voltage was when you took it to the dealer, there's no way of knowing if the battery could have taken a charge.
Could you have not got someone to jump start for you, rode it home and tried recharging it yourself.
1. Take your battery home and charge it, it will probably be fine.
2. Get used to shutting your bike off with the key. I have never touched the on/off button on any bike.
6 months old? Should be warrantied I would think. I had problems with the aftermarket battery I initially got with my used Sporty, and ended up replacing it with an HD battery. The HD battery has a 1 year warranty.
Thanks for the replies...I know it was a rookie move leaving the ignition on. Which is why I didn't even think to ask about the warranty because I knew it was my fault.
Big Trev, I recall when looking at the printout he showed me that one number was 11.7. He pointed out that 'CAA' showed '---' which told him he could not charge.
Thanks again all...Hopefully this is the last time I make this mistake.
Thanks for the replies...I know it was a rookie move leaving the ignition on. Which is why I didn't even think to ask about the warranty because I knew it was my fault.
Big Trev, I recall when looking at the printout he showed me that one number was 11.7. He pointed out that 'CAA' showed '---' which told him he could not charge.
Thanks again all...Hopefully this is the last time I make this mistake.
I must say if it was mine, @ 11.7 volts I would have taken it home and charged it myself, or as I said got jump started, it's difficult to argue with their battery test, but I got a pound says it would have recharged perfectly OK.
Get yourself into the habit of locking your bike, every time you get off it.
But of course, they've got in you by the short and curlies when you're broken down on the side of the road.
Lesson learnt, you won't forget in a hurry
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Even if the old battery could take the charge, I would ditch it. Draining a battery down like that might not render it useless, but do you really want to trust it when it's 5:30 and you're running late for work?
If you want to claim it under warranty don't mention you left the lights on.
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