1k Service
Seasoned HDF Member
Joined: Mar 2010
Posts: 38,623
Likes: 6,442
From: Honah Lee
ANY good independent shop can do your first service. We service all kinds at ours to include a lot of first service Harley owners. Our standard charge is $117 plus materials. We have the tools to activate your ABS when flushing and even check your infotainment for current updates, the only thing we can't do is update your ECM if HD has updated their flash. Honestly, that is probably the only upper hand the dealership has over anyone and that's only if your bike is completely stock.
Seasoned HDF Member
Joined: Aug 2017
Posts: 7,323
Likes: 11,762
From: Omaha,NE
,
Its not about how much time it actually takes, its about "bench time", a standard set time for each service. Bench time for this service is 3 hours. They charge that no matter how long it takes, so the name of the game for the tech is to get it done as quickly as possible. I've often been called 1 hour after I dropped it of, but guess what: charged for 3 hours.
That said, $621 does seem excessive. Sacramento, CA is an expensive place to do business, not sure what their bench rate is, but if its $150, 3 hours is $450 and with supplies and tax, its probably not far off.
I live in Michigan and I believe I paid $425, bench rate around here is $110, I think
Its not about how much time it actually takes, its about "bench time", a standard set time for each service. Bench time for this service is 3 hours. They charge that no matter how long it takes, so the name of the game for the tech is to get it done as quickly as possible. I've often been called 1 hour after I dropped it of, but guess what: charged for 3 hours.
That said, $621 does seem excessive. Sacramento, CA is an expensive place to do business, not sure what their bench rate is, but if its $150, 3 hours is $450 and with supplies and tax, its probably not far off.
I live in Michigan and I believe I paid $425, bench rate around here is $110, I think
Stellar HDF Member
Joined: Nov 2008
Posts: 2,432
Likes: 290
From: FL
Every model has a critical fastener checklist depending on what time or engineering has determined what loosens or is life threatening, theyre listed in your service manual. It will also explain what should be done if found loose.
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