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The dealer has had my bike for two days and was in contact with Harley....so my brand new 2019 RGS has been REPAIRED! While we don't know the exact cause....these three things were done and one of them fixed the issue. 1. The motor mounts were loosened and the motor was allowed to "reset" in the frame. It was under some "preload" when the mounts were loosened so it may have been torqued or aligned improperly at the factory. It was then re torqued to specs. 2. The plugs were then checked and one cylinder was gapped within specs...except one plug was at the minimum and the other at the maximum gap. They were then gapped equally. The other cylinder had one plug out of spec and the other in spec...but once again at different ends of the spectrum. All plugs are now gapped exactly the same. 3. The air/fuel mixture was then reset to factory specs. My problem is solved and I hope this helps others if they are having a similiar issue! The guys at my dealership in SoCAL are REALLY on top of it and didn't brush me off like it was a normal issue....so they did go the extra mile to solve the problem!
Thats great news! Glad you got it like it should be running and you have a service department that cares! My money was on the motor mounts
I went in to the dealer. Service writer was cool and said bring it in and they will figure it out. Sales said they they never heard of the transfer problem. Yea right....
I went in to the dealer. Service writer was cool and said bring it in and they will figure it out. Sales said they they never heard of the transfer problem. Yea right....
I went in to the dealer. Service writer was cool and said bring it in and they will figure it out. Sales said they they never heard of the transfer problem. Yea right....
Transfer? I thought you had a vibration issue! Would be nice to know what if anything that they did?
Transfer and vibration 2 different issues, not related. Never figured out what the vibration was from. It just stopped. I questioned them (realize this was back in 2019) about the oil transfer from transmission to primary and they acted like they never heard of the issue. But when I picked the bike up, they installed the fix (primary vent).
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