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did you ever get the update figured out? I'm trying to update mine and the GTS isn't recognizing the update. I plug the USB drive in, it says "no playable media found" and that's it. Nothing happens after that
did you ever get the update figured out? I'm trying to update mine and the GTS isn't recognizing the update. I plug the USB drive in, it says "no playable media found" and that's it. Nothing happens after that
thats supposed to happen. After no playable media happens, continue (iirc) and it will show whats on your radio and what version your update is....click yes to continue
My 2019 Road Glide Special had an outdated software version and so I thought I would download the new version (MY20.19.20.01) and upload it into my motorcycle.
I downloaded the file from the Harley Australia website, unzipped the folder and copied the contents onto a 3.0 USB flash drive that was just reformatted and empty.
I set my ignition to 'accessory mode' and plug the USB flash drive into my bike. The bike recognises the drive immediately and starts uploading packages 1 of 7. After it finishes uploading package 2 of 7, I see the following error message "Software installation processes was interrupted. Please leave ignition switch in accessory position and re-insert the USB device". I have attached some photos to see.
At this point, Im stuck. I tried different USB flash drives from 16GB capacity through to 128GB but none of these make a difference - I still see an error message after it finishes uploading package 2 of 7.
I am going to buy a 2.0 USB flash drive tomorrow to see if that works but if this fails, I am out of ideas.
Any advice from anyone who has experience with this issue would be greatly appreciated.
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question about boom box GTS software update
