2019 street glide special
I downloaded version MY19.19.03.00 and copied it to a flash drive. Here are the files on the flash drive:

SWDL boombox GTS DOM disc image file 294,064 kb

kaliSWDL text document 18 kb
nasvw.dat DAT file 433,695 kb
swdl disc image file 67,676 kb
swupdate.dat DAT file 34,540 kb
system.dat DAT file 147,770 kb


this doesn't look anything like what I've seen in the past with my older bike. is this right?

 

That's not the version my dealer flashed. Suggest you have them do it. My gtx radio was working poorly. Great now.

 

did you ever get the update figured out? I'm trying to update mine and the GTS isn't recognizing the update. I plug the USB drive in, it says "no playable media found" and that's it. Nothing happens after that

 

thats supposed to happen. After no playable media happens, continue (iirc) and it will show whats on your radio and what version your update is....click yes to continue

 

got it figured out. switched to a different USB drive and it worked fine

 

it's been a while. the last update I did was M20.19.20.01. I looked at the thumb drive that I saved the update on. It is a USB 3.0, 32 GB

the only things on it (in the root directory ) are a file folder (containing the disc image file) and the disc image file itself. it looks like this:

SWDL_boombox_GTS_DOM file folder [which contains] SWDL_boombox_GTS_DOM disc image file 351,020 kb
SWDL_boombox_GTS_DOM Disc image file 351,020 kb

 

G'day,

My 2019 Road Glide Special had an outdated software version and so I thought I would download the new version (MY20.19.20.01) and upload it into my motorcycle.

I downloaded the file from the Harley Australia website, unzipped the folder and copied the contents onto a 3.0 USB flash drive that was just reformatted and empty.

I set my ignition to 'accessory mode' and plug the USB flash drive into my bike. The bike recognises the drive immediately and starts uploading packages 1 of 7. After it finishes uploading package 2 of 7, I see the following error message "Software installation processes was interrupted. Please leave ignition switch in accessory position and re-insert the USB device". I have attached some photos to see.

At this point, Im stuck. I tried different USB flash drives from 16GB capacity through to 128GB but none of these make a difference - I still see an error message after it finishes uploading package 2 of 7.

I am going to buy a 2.0 USB flash drive tomorrow to see if that works but if this fails, I am out of ideas.

Any advice from anyone who has experience with this issue would be greatly appreciated.

Cheers,
Peter

 

If a dealer is open, you can usually get them to install system updates.

 

Latest update is Version: M20.19.39.00. I would try this instead.

 

I would do a full format and then down load again.