Sumping CVOs out there ??
Should I be worried? Even if it's a 2020?
I know the warranty is there, I just would hate to deal with the hassle.
I’m sure you’ll get plenty of responses that say they have sumped as some bikes do, including the CVOs. I’m not sure anyone truly knows what percentage of bikes have sumped but I have to think it is a small amount.
If you want to sump, get a CVO and put a Stage IV on it.
If you want to avoid sumping, a CVO might not be the best bet, although each individual bike needs to be evaluated individually. Even Shartwave couldn't sump his last Stage IV CVO no matter how hard he tried.
If I wanted a CVO, the only one I would consider is the 2020 with the upgraded scavenging pump. You can upgrade an earlier CVO with the new pump, but how do you know it never sumped and never had any damage due to it before you got it? The odds are against it, of course, but If I am spending that much I'm not interested in buying someone else's problem.
Nowadays sumping reports are at near zero, maybe we hear of one a month but that's it. The odds of getting a new sumper seems pretty low.
Last edited by FatBob2018; Sep 21, 2019 at 08:46 AM.
If you want to sump, get a CVO and put a Stage IV on it.
If you want to avoid sumping, a CVO might not be the best bet, although each individual bike needs to be evaluated individually. Even Shartwave couldn't sump his last Stage IV CVO no matter how hard he tried.
If I wanted a CVO, the only one I would consider is the 2020 with the upgraded scavenging pump. You can upgrade an earlier CVO with the new pump, but how do you know it never sumped and never had any damage due to it before you got it? The odds are against it, of course, but If I am spending that much I'm not interested in buying someone else's problem.
Nowadays sumping reports are at near zero, maybe we hear of one a month but that's it. The odds of getting a new sumper seems pretty low.
Im speaking from experience, working in a Fortune 200 company that offered extended service plans, and the people that administered those plans were part of my organization. Harley, like my company, likely has an organization that plans and administers the ESP plans. The organization has reliability engineers and financial analysts. They analyze millions of service records, complemented with internal testing, and can predict within a few $ of what the service cost will be on every motorcycle model. Short of surprises , and there is a buffer for those, they are going to make at least 39% gross margin on their ESPs. The distribution will likely be some type of exponential function, such that they make money on the majority, and lose money on a lot less bikes than they make money on.
So, your question is then, where will your bike fall? Will you be the roughly 75% that Harley makes money from, or the 25% that they lose money on?
If your budget can not handle a financial surprise, then you might be better off getting the ESP for peace of mind. If a surprise expense wont kill you, then you might be better off not getting the ESP, saving the ESP fee...or not...and paying as you go, or just doing your own service. As well, then you dont have to go through a bunch of crap to get warranty work done.
Yeah, everyone says they or someone they know was way ahead. But, obviously not everyone is way ahead, or Harley would charge more for the ESP, same as 3rd party ESP providers.
My personal experience is:
When I bought my new 2012 TriGlide, I bought the ESP, and the wheel and tire coverage. Through the life of my warranty, Harley did the following:
- replaced the voltage regulator
- rebuilt the Throttle position sensor connector
- repaired an oil leak on the inner primary gasket, and rocker cover.
While under ESP, I Did the following repairs my self, because they either claimed it was not covered, or they couldnt replicate, or they all do that...or some other crap:
- replaced rear brake rotors...with just 7,000 miles
- adjusted rear parking brake every 2,000 miles
- quarterly adjusted & lubed, and replaced a few times, rear trunk door latch to keep them damn thing from coming open
- replaced clutch
- replaced compensator with Baker compensator.
I calculate that I lost $1,500!
By the way, unless you ride the Ho Chi Ming trail every day, and/or are willing to put a screw in your tires every 10,000 miles...the tire and wheel coverage is the stupidest thing you can buy for your bike.
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Im speaking from experience, working in a Fortune 200 company that offered extended service plans, and the people that administered those plans were part of my organization. Harley, like my company, likely has an organization that plans and administers the ESP plans. The organization has reliability engineers and financial analysts. They analyze millions of service records, complemented with internal testing, and can predict within a few $ of what the service cost will be on every motorcycle model. Short of surprises , and there is a buffer for those, they are going to make at least 39% gross margin on their ESPs. The distribution will likely be some type of exponential function, such that they make money on the majority, and lose money on a lot less bikes than they make money on.
So, your question is then, where will your bike fall? Will you be the roughly 75% that Harley makes money from, or the 25% that they lose money on?
If your budget can not handle a financial surprise, then you might be better off getting the ESP for peace of mind. If a surprise expense wont kill you, then you might be better off not getting the ESP, saving the ESP fee...or not...and paying as you go, or just doing your own service. As well, then you dont have to go through a bunch of crap to get warranty work done.
Yeah, everyone says they or someone they know was way ahead. But, obviously not everyone is way ahead, or Harley would charge more for the ESP, same as 3rd party ESP providers.
My personal experience is:
When I bought my new 2012 TriGlide, I bought the ESP, and the wheel and tire coverage. Through the life of my warranty, Harley did the following:
- replaced the voltage regulator
- rebuilt the Throttle position sensor connector
- repaired an oil leak on the inner primary gasket, and rocker cover.
While under ESP, I Did the following repairs my self, because they either claimed it was not covered, or they couldnt replicate, or they all do that...or some other crap:
- replaced rear brake rotors...with just 7,000 miles
- adjusted rear parking brake every 2,000 miles
- quarterly adjusted & lubed, and replaced a few times, rear trunk door latch to keep them damn thing from coming open
- replaced clutch
- replaced compensator with Baker compensator.
I calculate that I lost $1,500!
By the way, unless you ride the Ho Chi Ming trail every day, and/or are willing to put a screw in your tires every 10,000 miles...the tire and wheel coverage is the stupidest thing you can buy for your bike.
On a CVO, you have: heated seat, heated grips, garage door opener, CB, Intercom, Power locks, Remote key fob, higher end LEDs, XM Sirius module, LEDs inside TP/Saddlebags, TPMS. Most of these upgrades are not available on lower factory models but obviously are at greater risk of failure vs a bike without them. So owners that buy an ESP on lower end models are essentially subsidizing the higher failure rates on the more complex bikes.
The Best of Harley-Davidson for Lifelong Riders
Last edited by mjwebb; Feb 14, 2020 at 12:20 PM.















