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yup, over the years many have asked many times..I don't recall anyone either that was willing to do so..I've posted many R.O.s from our dealership for our problems..took all of a couple minutes, such a simple follow through...after awhile, of course some reports have raised suspicion..but guess we should just blindly believe everything we read on the internet..if this happened to me and was asked to post the R.O. I would share it in a heartbeat, no big deal at all...but so many just couldn't for some reason or another
In all 3 of my warranty engine replacements, I was never given a RO from the dealer service desk. The bike engine was replaced and the keys were returned to me. I think the last thing HD wanted was a hardcopy of warranty repair for an engine replacement (or in my case multiple engine replacements) out on the web.
Should I have demanded a RO printed out?? I suppose so but when you've been waiting weeks or months for your bike, and they finally have it detailed waiting for you in front of the dealership, and then they hand you the keys and say no charge, well... demanding a service order is the last thing on your mind.... at least until I needed the next engine replacement.
I would go back and ask for the original records now but my dealership (one of the oldest HD dealerships on the East Coast and the oldest one in NJ) sadly closed its doors last Fall.
So many "Doubting Thomas's". Here is the initial RO for my bike. I have not gotten a copy of the final one. I don't think it would be appropriate to post the RO's for the other two owners. Initial RO for engine sumping.
So many "Doubting Thomas's". Here is the initial RO for my bike. I have not gotten a copy of the final one. I don't think it would be appropriate to post the RO's for the other two owners. Initial RO for engine sumping.
cool, thx..easy on the judging..we've been on this topic for several years and you're just entering into the whole mess..sincerely glad your bike problem is getting addressed
I have just returned from the shop to check on my bike. I will ride it this afternoon.
It turns out that the 3rd bike with the 114 inch stage kit that sumped had the latestnew 8 lobe 2020 pump installed at the time of the upgrade. This is the first instance that I have heard of a failure with the new pump. After talking with the mechanics I was not encouraged, as the redesign may not be enough to cure the problem.
Here are the pictures of the sumping stock 2019 CVO with a partial tear down. I took some close ups of the pistons. You will note that the skirts are cracked on both pistons, with portions of the skirt actually broken off. Bad piston 1
Partial tear down of sumping bike Bad piston Partial tear down 2 2
RE sumping with new pump - I can see the shitstorm coming.
I don't think any definitive conclusions were ever drawn that the oil pump was the single related root cause..there could very well be another explanation or a combination of things with this one so no way to believe the new oil pump isn't 'A' solution to a particular problem..those Stage 3 and 4 kits don't exactly appear to have the best track record leaving the factory with tight tolerances and specs right?
Brandon, I don't think so. I am sharing my experience with my bike so that others may be aware of developments on the sumping/oil issue. I understand that some are testing my veracity, since I am a new and untested member.
mjwebb, I don't normally do internal upgrades on any of my bikes. I figure that the manufacturer over designs the engine with a margin to provide long term reliability. With the 117, I expected to have plenty of power and torque with the stock engine. Each time that an upgrade is performed one eats into that margin. Not only is the main engine affected, but so is the clutch, transmission, and rear drive. Harley has come out with these stage 3 and 4 kits to keep up with the competition and the after market. In a way they are their own worst enemy. What is disconcerting is that even using all Harley parts, service, and no internal work my bike still has had major engine issues.
The bike has now been repaired, but if the issue is more than an oil pump problem, I may be back to square one in a short time.
I have just returned from the shop to check on my bike. I will ride it this afternoon.
It turns out that the 3rd bike with the 114 inch stage kit that sumped had the latestnew 8 lobe 2020 pump installed at the time of the upgrade. This is the first instance that I have heard of a failure with the new pump. After talking with the mechanics I was not encouraged, as the redesign may not be enough to cure the problem.
Here are the pictures of the sumping stock 2019 CVO with a partial tear down. I took some close ups of the pistons. You will note that the skirts are cracked on both pistons, with portions of the skirt actually broken off. Bad piston 1
Partial tear down of sumping bike Bad piston Partial tear down 2 2
A few questions:
- By chance did the mechanics reference if the piston oil jets were leaking?
- Is the shop that did the install of the original 2020 oil pump upgrade, the same one doing the teardown?
- Do you know for a fact that the engine with the 2020 8-lobe oil pump that failed was due to sumping and not some other cause?
- If it failed from sumping, they should have a record of the ounces of oil they drained from the Crank Position Sensor before they started the tear down.
- Can you ask how much oil was in the crankcase when they drained it?
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