Rockford fosgate HD9813
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Stellar HDF Member
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From: Out west
Rockford fosgate HD9813
I just installed the HD9813 head unit, everything works great. but when I tried to program the thumb controls in the SWC mode nothing worked. I did the factory reset/down powered and still no joy...........Has anyone had this issue? and what fixed it?
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Stellar HDF Member
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Update: I went ahead and de-pinned my handlebar cotrols for the head unit and my issue still remains (volume increases on its own) I am going to start a warranty claim and send it to you guys (Rockfordfosgate).My question is will you send me a replacement once you receive my head unit?
Cruiser
Joined: Jul 2017
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From: Mesa AZ
Update: I went ahead and de-pinned my handlebar cotrols for the head unit and my issue still remains (volume increases on its own) I am going to start a warranty claim and send it to you guys (Rockfordfosgate).My question is will you send me a replacement once you receive my head unit?
Cruiser
Joined: Jul 2017
Posts: 127
Likes: 19
From: Mesa AZ
I have seen this happen a couple times, but it wasn't the radio, it was bad connection in cluster and/or bad wire in the bars... that is all I am saying.
Do you have aftermarket bars?
Any extensions or other connections?
The Rockford radio has a higher sensitivity to the impedance than the stock radio had.
I could be wrong, and it may be a faulty unit, but I do know the radio has a 2 year warranty, so if you just got it, send it in, they should send you a new one.
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Stellar HDF Member
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From: Out west
And I talked to Dominic in tech support could be wiring or the head unit. I do have 10 inch apes but no extension on the wire
Last edited by Inop; Nov 10, 2025 at 08:51 PM.
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Stellar HDF Member
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Do you think that maybe it could possibly be the GAIN on my soundstean amp that could cause this problem? I didnt have any issues at all with my old radio
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Cruiser
Joined: Jul 2017
Posts: 127
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From: Mesa AZ
There is a resistance issue that the radio is picking up, whether in the harness, contacts or radio. I have seen this where with the bike off, all was good, but as soon as bike was on (vibration) the source side would start jumping from BT to FM to Aux, etc... it ended up being a bad switch. That bike did have extensions (16" bars) but it was the actual switch in the cluster.
I know that you de-pinned it, but maybe cleaning the contacts would be the fix?
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Stellar HDF Member
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From: Out west
The gain would not make the volume auto adjust, but you will have to tune differently for the new radio.
There is a resistance issue that the radio is picking up, whether in the harness, contacts or radio. I have seen this where with the bike off, all was good, but as soon as bike was on (vibration) the source side would start jumping from BT to FM to Aux, etc... it ended up being a bad switch. That bike did have extensions (16" bars) but it was the actual switch in the cluster.
I know that you de-pinned it, but maybe cleaning the contacts would be the fix?
There is a resistance issue that the radio is picking up, whether in the harness, contacts or radio. I have seen this where with the bike off, all was good, but as soon as bike was on (vibration) the source side would start jumping from BT to FM to Aux, etc... it ended up being a bad switch. That bike did have extensions (16" bars) but it was the actual switch in the cluster.
I know that you de-pinned it, but maybe cleaning the contacts would be the fix?