Does Harley include Nav updates on CVO Rushmores.

 

Yes the CVO gets three free updates in a five year period and the procedure is as follows:

NAVIGATION DATABASE
Update, replacement and restoration map databases are downloaded from harley-davidson.naviextras.com. This website can be accessed through a link on www.h-d.com/boom.
Update: Motorcycles are delivered with the latest map data- base. Newer database versions are periodically released and are made available for purchase.
Intercontinental Replacement: Riders traveling outside of their home navigation database area can purchase a replacement database which covers the intended area of travel.
Intercontinental Restoration: After returning from extended travel in a different continent or in a region requiring a unique database, the navigation database can be restored to its home database.
Verifying Database Version
1. Turn ignition on.
2. Select Home > Setup > System Information > Navigation > Database to show the currently installed database version.

Download Hardware/System Requirements
• Downloading update, replacement or restoration databases from Naviextras requires a computer platform loaded with specific Windows operating systems and a minimum resolution display. See the Naviextras website for supported platforms and display resolution.• A USB flash drive with a minimum of 16 GB is required. The flash drive must be able to accept database files in its root directory. Flash drives with security features or password requirements are not suitable for transfer of database files.
• Map databases are large files. Allow sufficient time to complete all uploads, downloads, or unzipping of files. Do not interrupt an operation.
Updating Database
NOTES
• The Naviextras website hosts a set of HOW-TO-GUIDE files to walk you through each step of the update procedure. Select and read the matching guide to complete each of the following tasks.
• Naviextras may indicate a that a free update is available. Make sure that the update version is newer than the database version in the motorcycle before attempting to download or install the update.
• For CVO models, three navigation map database updates can be downloaded for free over a five year period. Intercontinental replacements require additional charges for all models.

1. Register with the harley-davidson.naviextras.com web site.
2. Install the Naviextras Toolbox Windows utility on a compatible computer.
3. Create a "fingerprint" of your Boom! Box on a USB flash drive.
* a. Install a USB flash drive to the USB port in the storage compartment.
* b. Go to Home > Setup > System Information > Navigation > Export for Update.
* c. Select the USB flash drive from the list.
* d. When the export for update completes, select OK.
* e. Remove the flash drive.
4. Connect the USB flash drive to the PC.
5. Compare the recorded version number to those available on the website. If there is a database with the same number but with a date code later than the recorded number, continue with this process.
6. Use the Toolbox utility to login, select and purchase an available update to the navigation database. Download the database.
7. If necessary, extract or unzip any .zip files.
8. Download the unzipped updated database to the root directory of the USB flash drive.
9. Connect the USB flash drive to the USB port in the storage compartment.
NOTE
The updated database automatically uploads to the Boom! Box.

 

The manual states you get 3 free updates over the first 5 years. I just updated mine and to stretch it out I might wait for 2 years for the next one. The "find HD dealer" feature is always going to be questionable in regards to accuracy as unfortunately there is a serious lag in updates. I have an iPhone app that stays current to find dealers with, including nav to the location for that.

Also...when I plugged in the update into the bike it takes a solid hour+ to run the update.

 

Thanks Chief M

 

FWIW, the most current map is Q2 2014. If your bike is a 2015 or newer, there's no need to waste a freebie download.

 

3 free in the first five years. Why not use it? Hell, my Garmin I use in my work truck has lifetime maps and I update it whenever it's due. I'm still driving on 3 year old roads that don't show up on it. Or Google maps for that matter either.

 

3 free in 5 years but it is now 2016 and newest was back in 2014! I have a 2015 Ultra Limited and I guess it will cost me $150 to update if/when they decided to bring out a newer version. Slow and expensive!!!

 

Go update your Garmin to the latest and greatest maps. They're still three years outdated in some areas. Just because MoCo seems to be the only one to date their updates, everyone wants to say they're slow. SSDD, Someone wants to complain and think they're getting screwed by MoCo just because they're not getting the answers they think they deserve. Check out the other forums and see what they're saying about updates on GPS units.

 

i'm sick of trying to update my maps, it's just not happening. I get the thumprint off the bike via 8GB USB drive then sign in to Naviextras, All good so far, then go to toolbox, insert USB drive, it then asks me to log in again using the login details I have JUST USED to log into Naviextras, then the wheel thingy in the middle just sits there spinning for hours!! Bottom left corner shows there's content on the USB drive but its not logging me in??? I give up. I am familiar with downloading software to bike so it's not alien to me how to use the infotainment, I think the problem lies with the toolbox side of Naviextras, being in the UK it's not easy to pick up the phone and talk to anyone.

 

Chief - your info says you're in Central Tx. I'm in Austin, so perhaps we're close?

Has anyone been successful updating maps? I just purchased a 2015 CVO Road Glide. The map set on it is from 2013, and the Naviextra site shows a 2014 Q2 map update I'm supposed to access for free. I've followed all instructions but have been unsuccessful getting the update to download. I make the thumbprint of my system off the bike to a USB drive, plug it into my computer, Naviextras recognizes it and starts the download, but halfway through it stops with an error message saying the device was disconnected. I have to take the USB drive out of the computer and plug it back in before the computer will even read it. I am at a loss as to what is going on. I've contacted the support line three times today, but they don't seem to have a clue how to deal with problems with Naviextra. I'm at a loss.

I was out riding yesterday evening and some of the roads I was on aren't on the maps. I would really like to get the update installed if possible. Thanks for any assistance.

Error messages I keep getting:
Requested Operation was interrupted because the device was disconnected. Please connect the device and try again.

Server Parameter Error. Authentication Encryption Malfunction.

Hopefully someone on here can help. I have no idea what to do.