When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Quick update for anyone interested - I may have figured out a solution. As of right now I've gotten farther in the process than I've been able to so far. I grabbed an older, Windows 7 computer to do the download. It's running a lot slower, but the nature of the error bugged me and made me start to wonder if there was a problem with Windows 8 and processing speed on my new computer. I also thought that if the latest map update was two years ago, how likely are they to have updated the software for Windows 8. Anyway, so far so good. If you have been trying to update maps unsuccessfully, you might try finding the computer you gave to your kid to play games on and running on that. Just allow a few hours for the process...
I'll let you know if this one dies, but still running and way farther than ever gone before. Damn, sounds like Star Trek.
Chief - your info says you're in Central Tx. I'm in Austin, so perhaps we're close?
Has anyone been successful updating maps? I just purchased a 2015 CVO Road Glide. The map set on it is from 2013, and the Naviextra site shows a 2014 Q2 map update I'm supposed to access for free. I've followed all instructions but have been unsuccessful getting the update to download. I make the thumbprint of my system off the bike to a USB drive, plug it into my computer, Naviextras recognizes it and starts the download, but halfway through it stops with an error message saying the device was disconnected. I have to take the USB drive out of the computer and plug it back in before the computer will even read it. I am at a loss as to what is going on. I've contacted the support line three times today, but they don't seem to have a clue how to deal with problems with Naviextra. I'm at a loss.
I was out riding yesterday evening and some of the roads I was on aren't on the maps. I would really like to get the update installed if possible. Thanks for any assistance.
Error messages I keep getting:
Requested Operation was interrupted because the device was disconnected. Please connect the device and try again.
Server Parameter Error. Authentication Encryption Malfunction.
Hopefully someone on here can help. I have no idea what to do.
Lots of good info about this subject on the CVO site.
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.
Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.
Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.