1K Service
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Road Warrior
Joined: Jul 2011
Posts: 1,630
Likes: 434
From: PA
1K Service
Just completed my 1K Service, I changed all my fluids with Mobile 1, going to set up a service appointment so they can do the rest, this should save me $$$$$.
What are most doing ?
What are most doing ?
Last edited by 30glock; Nov 18, 2023 at 05:32 PM.
Road Warrior
Joined: Dec 2005
Posts: 1,276
Likes: 1,077
From: SE SC
……not letting a “technician” at the dealership touch my bike……
unless you know the tech, and the quality of his work, I wouldn’t let anyone touch my bike.
last year when I took my new RKS for a 1k service, they over filled the trans, over inflated the tires, dinged up the clutch lever and air cleaner cover and didn’t adjust the primary belt correctly. Once bitten twice shy.
The cost of a service manual and a few tools is worth the cost of not getting pissed at how some nitwit treated your bike.
unless you know the tech, and the quality of his work, I wouldn’t let anyone touch my bike.
last year when I took my new RKS for a 1k service, they over filled the trans, over inflated the tires, dinged up the clutch lever and air cleaner cover and didn’t adjust the primary belt correctly. Once bitten twice shy.
The cost of a service manual and a few tools is worth the cost of not getting pissed at how some nitwit treated your bike.
Road Master
Joined: Jun 2013
Posts: 1,058
Likes: 953
From: Sarasota Florida
Most techs assigned to do service at Harley dealers are the lowest skilled and lowest paid in the shop. The fact that the service managers let bikes with obvious faults go out says that they don't care about their customers and have no sense of professionalism.
Plus, the shops charge top dollar and skip work that they bill for, like checking critical fasteners. In my case, I discovered that all my handlebar clamp bolts were loose after getting the bike back from the 1K service.
I'm never going back to the dealer, and was lucky to find a great indy for future service.
Plus, the shops charge top dollar and skip work that they bill for, like checking critical fasteners. In my case, I discovered that all my handlebar clamp bolts were loose after getting the bike back from the 1K service.
I'm never going back to the dealer, and was lucky to find a great indy for future service.
Seasoned HDF Member
Joined: Jan 2008
Posts: 13,653
Likes: 11,423
From: State of Confusion
Most techs assigned to do service at Harley dealers are the lowest skilled and lowest paid in the shop. The fact that the service managers let bikes with obvious faults go out says that they don't care about their customers and have no sense of professionalism.
Plus, the shops charge top dollar and skip work that they bill for, like checking critical fasteners. In my case, I discovered that all my handlebar clamp bolts were loose after getting the bike back from the 1K service.
I'm never going back to the dealer, and was lucky to find a great indy for future service.
Plus, the shops charge top dollar and skip work that they bill for, like checking critical fasteners. In my case, I discovered that all my handlebar clamp bolts were loose after getting the bike back from the 1K service.
I'm never going back to the dealer, and was lucky to find a great indy for future service.
Seasoned HDF Member
Joined: Feb 2013
Posts: 25,031
Likes: 19,444
From: New York
I perform all the maintenance on all my rides. I purchase my first new bike from the dealership and part of the purchase was the 1K free service. What the heck. The time has come to do the 2nd oil change. Everything was fine until it was time to remove the oil filter. It so tight, I had to use a 3/8" breaker bar to loosen the oil filter. 
Road Warrior
Joined: Aug 2014
Posts: 1,937
Likes: 320
From: Vancouver, WA
I did all three holes myself at 500 miles and let the dealer do everything else, just if ever a warranty question. One dealer that I called to set up the appointment for the 1,000 mile said that he never heard of anyone doing that before. He also said that HD uses break in oil and not to change the oil that soon. No, HD doesn’t use break in oil from the factory. Needless to say, I didn’t make an appointment at that dealership.
Last edited by RG Pilot; Nov 19, 2023 at 09:40 AM.
Seasoned HDF Member
Joined: Jun 2019
Posts: 10,035
Likes: 10,766
From: SE Michigan
There is only one good dealerships in the entire country that has good folks and does it right
mine
i feel bad for the rest of you
i feel bad for the rest of you
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Seasoned HDF Member
Joined: Nov 2016
Posts: 6,084
Likes: 6,441
From: East TN
My local Dealer, Smoky Mountain Harley Davidson is great.
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Seasoned HDF Member
Joined: Jun 2019
Posts: 10,035
Likes: 10,766
From: SE Michigan
Not sure who you use, but Battle Creek Harley Davidson treated me right. In 2012 the voltage regulator failed on my 2012 CVO RG. There was not one in the state. HD had just issued a recall for that. HD said a week to get the part. Took one off a new bike and sent me on my way.
My local Dealer, Smoky Mountain Harley Davidson is great.
My local Dealer, Smoky Mountain Harley Davidson is great.
Wolverine HD in Mt. Clemens MI....they are slow, expensive, but they always get it done and done right
Grand HDF Member
Joined: Aug 2020
Posts: 4,798
Likes: 5,889
From: Knoxville
Desert Winds in greater Phoenix area, Mesa technically, has always done my bike right. Even the time my saddlebag fell off. They made it right.
They serviced my bike up to 30k miles. I do the work now and just changed earl at 35k. Will be doing 40k meself.
Have a buddy who even took his hotrod bike there until it became more than any stage Harley is.
He goes to Ramsey Speed in Phoenix for any performance seeking readers in AZ. Good dude.
But I never encountered any issues during my service period at dealership. Me thinks some just parrot, makes em all bikerish
They serviced my bike up to 30k miles. I do the work now and just changed earl at 35k. Will be doing 40k meself.
Have a buddy who even took his hotrod bike there until it became more than any stage Harley is.
He goes to Ramsey Speed in Phoenix for any performance seeking readers in AZ. Good dude.
But I never encountered any issues during my service period at dealership. Me thinks some just parrot, makes em all bikerish