Outstanding service from Khrome Werks
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Joined: Dec 2021
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From: Malvern PA
Outstanding service from Khrome Werks
Just wanted to highlight the outstanding service I received today from Khrome Werks. I ordered a set of Khrome Werks 4.5 HP Plus slip-ons for my 2021 Road King Police. Bought the mufflers from J&P Cycles. I ran into an issue installing the mufflers with my 13" shocks. I submitted a question through the Khrome Werks website at about 5PM tonight. I got a call from an employee within about 10 minutes. He called on his ride home from work (on a Friday night) and gave me several suggestions on how I could get around the issue I was having. Truly outstanding service and a high-quality product. Highly recommended!
Seasoned HDF Member
Joined: Jan 2007
Posts: 5,687
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From: Virginia
100% agree! Its the only exhaust I put on my bikes since 2021 due to their quality and top-notch customer service. Example, I had bought slipons from another hd forum member back in 2021 in the eclipse finish for my 2021 cvo limited. When I received them, I noticed the right muffler wasnt dimpled to clear the axle nut. I contacted them and told them I had bought the mufflers from another customer and not from them directly. The dude apologized for the manufacturing defect, sent me a new muffler no questions asked and I've been a loyal customer ever since.
Just wanted to highlight the outstanding service I received today from Khrome Werks. I ordered a set of Khrome Werks 4.5 HP Plus slip-ons for my 2021 Road King Police. Bought the mufflers from J&P Cycles. I ran into an issue installing the mufflers with my 13" shocks. I submitted a question through the Khrome Werks website at about 5PM tonight. I got a call from an employee within about 10 minutes. He called on his ride home from work (on a Friday night) and gave me several suggestions on how I could get around the issue I was having. Truly outstanding service and a high-quality product. Highly recommended!
Seasoned HDF Member
Joined: Apr 2014
Posts: 5,530
Likes: 2,554
From: Lititz Pa
Just wanted to highlight the outstanding service I received today from Khrome Werks. I ordered a set of Khrome Werks 4.5 HP Plus slip-ons for my 2021 Road King Police. Bought the mufflers from J&P Cycles. I ran into an issue installing the mufflers with my 13" shocks. I submitted a question through the Khrome Werks website at about 5PM tonight. I got a call from an employee within about 10 minutes. He called on his ride home from work (on a Friday night) and gave me several suggestions on how I could get around the issue I was having. Truly outstanding service and a high-quality product. Highly recommended!
I echo the above .......
I've a 2016 slim FLSS and wanted a set of slash cut slipons to match the stock ones ... I emailed Khrome Werks and within a day got a response back saying they weren't in production but gave me the part numbers I needed - managed to get a set of NOS ones
Excellent service
I've a 2016 slim FLSS and wanted a set of slash cut slipons to match the stock ones ... I emailed Khrome Werks and within a day got a response back saying they weren't in production but gave me the part numbers I needed - managed to get a set of NOS ones
Excellent service
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Skidrow
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Jan 25, 2011 08:21 AM
