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Starting Problems- 2011 Heritage Softail Classic

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Old Apr 20, 2017 | 06:41 AM
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Default Starting Problems- 2011 Heritage Softail Classic

Posting this problem a while back, replaced the main switch but still having problems. The problem is intermittent, don't know if anyone else has ever experienced. Turn ignition switch on, all lights work. Turn kill rocker switch on, oil pump starts then push start and nothing happens. Do this several times and nothing happens. Then all of a sudden, try once more and it starts. Frustration. Now things have changed. I can't start at all when in gear. However, when I put in neutral, it turns over. I replaced the main switch last year when I was having the same issues. Seemed to help for a while. I am at a loss. Why would it start in neutral now? How to diagnose? 2011 Heritage Softail Classic. I have a new battery, checked connections (that I can see) all look good. Any ideas?
 
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Old Apr 20, 2017 | 06:58 AM
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Neutral safety switch at the clutch lever? Not sure what year they put them on softails. Designed not to start in gear.
 
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Old Apr 20, 2017 | 07:02 AM
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I had that symptom on my 2012, and it turned out to be the switch that sits under the clutch lever had somehow gone bad. The bundle of electronics that is on your left handlebar, that includes those two rockers (horn, odometer reset, etc) also has a little sensor switch that sits under the clutch lever, and disengages the starter when the clutch lever is not being held in.

I replaced the whole assembly, and problem gone.

That was a REAL frustrating one, because it was intermittent and pretty random as it went out. And there were a few times there where I thought I would be stranded, but ended up able to get the bike started.

I'll bet that's your problem.
 
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Old Apr 20, 2017 | 07:21 AM
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Originally Posted by hspring03
Neutral safety switch at the clutch lever? Not sure what year they put them on softails. Designed not to start in gear.


Thanks. Starting in gear (clutch disengaged in of course) never been an issue until now.
 
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Old Apr 20, 2017 | 07:27 AM
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Originally Posted by tbplayer
I had that symptom on my 2012, and it turned out to be the switch that sits under the clutch lever had somehow gone bad. The bundle of electronics that is on your left handlebar, that includes those two rockers (horn, odometer reset, etc) also has a little sensor switch that sits under the clutch lever, and disengages the starter when the clutch lever is not being held in.

I replaced the whole assembly, and problem gone.

That was a REAL frustrating one, because it was intermittent and pretty random as it went out. And there were a few times there where I thought I would be stranded, but ended up able to get the bike started.

I'll bet that's your problem.
I was wondering if this may be tied in somehow. hspring03 comment might be reason why if there is a sensor that keeps from starting in gear. If I may ask, where did you get assembly? I have been thinking about chroming the switches & housings anyway. Still stock black. Thanks for your help guys.
 
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Old Apr 20, 2017 | 08:15 AM
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I've ordered mostly from Newcastle Harley Davidson. They have the best prices I've been able to find, although sometimes they kill you on shipping. Just need the part number.
 
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Old Apr 20, 2017 | 03:10 PM
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tbplayer
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Found my part number, although mine is a 2012, and I don't know if 2011 uses the same part: 72949-12

...and here's the link to their ordering site: http://shop.newcastlehd.com


 
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