Fuel Moto Problems
Road Warrior
Joined: Jun 2015
Posts: 1,325
Likes: 140
From: Edinburgh UK
Don't know about the US but in the UK the Sale of Goods Act stipulates that, the sales contract is between the customer and the retailer, not the manufacturer and that the retailer is responsible for handling warranty issues.
The Act also states that products should be fit for purpose and have a reasonable expectation of service life. The Act limits it's application to 6 years.
There would be a reasonable expectation that a TV or domestic washing machine, for example, would last longer than one or even two years.
The Act also states that products should be fit for purpose and have a reasonable expectation of service life. The Act limits it's application to 6 years.
There would be a reasonable expectation that a TV or domestic washing machine, for example, would last longer than one or even two years.
Seasoned HDF Member
Joined: Feb 2012
Posts: 13,456
Likes: 10,452
From: Sunshine State
Don't know about the US but in the UK the Sale of Goods Act stipulates that, the sales contract is between the customer and the retailer, not the manufacturer and that the retailer is responsible for handling warranty issues.
The Act also states that products should be fit for purpose and have a reasonable expectation of service life. The Act limits it's application to 6 years.
There would be a reasonable expectation that a TV or domestic washing machine, for example, would last longer than one or even two years.
The Act also states that products should be fit for purpose and have a reasonable expectation of service life. The Act limits it's application to 6 years.
There would be a reasonable expectation that a TV or domestic washing machine, for example, would last longer than one or even two years.
Seasoned HDF Member
Joined: Oct 2012
Posts: 13,092
Likes: 13,024
From: Texas, USA
Don't know about the US but in the UK the Sale of Goods Act stipulates that, the sales contract is between the customer and the retailer, not the manufacturer and that the retailer is responsible for handling warranty issues.
The Act also states that products should be fit for purpose and have a reasonable expectation of service life. The Act limits it's application to 6 years.
There would be a reasonable expectation that a TV or domestic washing machine, for example, would last longer than one or even two years.
The Act also states that products should be fit for purpose and have a reasonable expectation of service life. The Act limits it's application to 6 years.
There would be a reasonable expectation that a TV or domestic washing machine, for example, would last longer than one or even two years.
Wonder if the OP will post back regarding his interaction with DynoJet ???
Thread Starter
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Cruiser
Joined: Feb 2011
Posts: 175
Likes: 12
I
Last edited by Softail HA; Jun 3, 2017 at 10:15 PM.
Thread Starter
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Cruiser
Joined: Feb 2011
Posts: 175
Likes: 12
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Seasoned HDF Member
Joined: Oct 2012
Posts: 13,092
Likes: 13,024
From: Texas, USA
Your situation doesn't affect me one way or another. I wish your tuner never failed. When any of us purchase an item, sometimes they fail prematurely. This time it happened to yours. Companies give a know time period for problems to be resolved, the warranty. If it exceeds that, that's it. Accept it. I'd feel the same way if it was my tuner. This is independent of how many times you used it. You paid $700 dollars for it. How many times should you have used it to get your money's worth? 10? 50? 100? You said it sat in a desk for a year. Maybe that's your mistake. Next time, check it a couple of months before the warranty is up to see if it works. Then you'd have a better chance of having it replaced.
So, now, you called DynoJet. Even with their instruction it didn't work. Now you're sending it back and you seem to know the outcome. I happen to agree with you. They'll test it to find out there's no manufacturer's defect and either send you back your paperweight or offer you a discount on a new one.
I'm sorry for your situation. I hope it works out for you.
Boog