Fuel Moto Problems
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Cruiser
Joined: Feb 2011
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Fuel Moto Problems
Now I realize Fuel Moto does not make the powervision 2, but they do sell it. I have used mine about 10 times I don't data log or whatever else you do with it. I only purchased it because I put pipes and air on the bike. I went to use it the other day it is dead on the bike and computer. Yes the warranty is up, but this was neither a used or abused product. Basically the only help I received from Fuel Moto is you are **** out of luck. Contact powervision.I don't live in the USA this was a $700 dollar purchase for me.
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Joined: Feb 2012
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From: Sunshine State
Chalk it up to bad luck, happens. Fuel Moto wasn't the manufacturer. IMHO, they don't deserve getting trashed. Contact the Power Vision without an attitude and my money says they'll get you back up on the road. It may not be as soon as you like, but, like I said in the beginning 'bad luck'.
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Joined: Oct 2012
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From: Texas, USA
Now I realize Fuel Moto does not make the powervision 2, but they do sell it. I have used mine about 10 times I don't data log or whatever else you do with it. I only purchased it because I put pipes and air on the bike. I went to use it the other day it is dead on the bike and computer. Yes the warranty is up, but this was neither a used or abused product. Basically the only help I received from Fuel Moto is you are **** out of luck. Contact powervision.I don't live in the USA this was a $700 dollar purchase for me.
Your comment, "Yes the warranty is up, but this was neither a used or abused product" is wrong. It was a used product. You used it 10 times. Whether you abused it or not doesn't matter. The warranty is up. I understand you're pissed. Furthermore, "I don't live in the USA this was a $700 dollar purchase for me" doesn't matter. I live in the USA and mine cost $400. Should they replace yours and not mine because you paid more? I feel the same about my tuner as I do yours. If my warranty was up and it died I'd be **** out of luck also.
Recently, there have been a few threads about people pissed that a company won't replace items that are out of warranty. I don't get it. These aren't unlimited lifetime warranties. You're **** out of luck because **** happens. The last thing I would do is get on a public forum and whine about it.
The title of the thread is wrong. You have Powervision problems, not Fuel Moto problems. It's the tuner that's broken, not the retailer that sold it to you. The retailer doesn't warranty the product, the manufacturer does. You knew this when you stated "I realize Fuel Moto does not make the powervision 2".
You used it 10 times. You got good use out of it and now it died. Buy a new tuner and move on.
If you have any chance, whatsoever, of getting any joy out of this situation it would happen by calling PowerVision. Don't hold your breath. Here's a word of advice. If you call them don't be an ahole to them. You catch more flies with honey than you do with vinegar. Good luck.
My apologies for the lengthy reply to the OP's diatribe.
Seasoned HDF Member
Joined: Sep 2008
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From: San Diego, CA
Chalk it up to bad luck, happens. Fuel Moto wasn't the manufacturer. IMHO, they don't deserve getting trashed. Contact the Power Vision without an attitude and my money says they'll get you back up on the road. It may not be as soon as you like, but, like I said in the beginning 'bad luck'.
I can't imagine DynoJet not giving you a hand, unless you screwed it up... They should at least be willing to inspect it, if you send it back to them..
Just curious..... Did you try a new cable? Are the cable contacts buggered up? If it's totally dead, it may not be getting a signal....
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Joined: Sep 2007
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From: Danbury CT
Email Dynojet with the date of purchase, model and serial number. I had a problem with a thundermax that was three years old and I sent to them and they sent me a refurb back for about 200 iirc.
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Cruiser
Joined: Feb 2011
Posts: 175
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I new the cheerleaders would show up eventually- it is a defective product it sat in a desk for a year until I used it the other day what does it have a self destruct mode. Fuelvision could have been a bit more helpful. It was them that received my 700 bucks not dynovision.
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Thread Starter
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Cruiser
Joined: Feb 2011
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Bone doc I appreciate your reply but surely you understand it is not something I thought I would ever have to repurchase warranty or not. I did purchase it off Fuel moto they could have been more helpful.
On a side note Dynovision was very helpfull
On a side note Dynovision was very helpfull