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DNA Specialties Warning.

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Old Feb 19, 2022 | 05:46 AM
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Default DNA Specialties Warning.

There's a reason they get reported to the BBB, my experience with them and my wheels (also the chrome pully) was absolutely horrendous. They continuously blew me off, ignored my emails, rude on the phone and downright ignored the warranty. I'm spreading the word and the word of others via the BBB page linked below. Before you shell out your hard-earned cash on these cheap *** chrome wheels, do a little research. I certainly wish I had, because I would've gone with Ride Wrights. Just be warned, I wish I was. This is less then a year.





DNA Specialty, Inc. | Reviews | Better Business BureauŽ Profile (bbb.org)
 
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Old Feb 19, 2022 | 05:51 AM
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Wow...that's pretty rough along the ends. Do you ride in the salt mines?

Sucky deal, but hope you get something out of the effort.
 
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Old Feb 19, 2022 | 06:31 AM
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Lol, not at all. These wheels were also ceramic coated before they were installed. Only time they got wet was a brief downpour in Maine on a road trip last August. After I wash my bike, I always use a blower/dryer and make sure it's 100% dry. When I'm done, I'll take her for a quick ride and then wipe the wheels and WWW's down I'm seriously OCD about keeping my bike clean and detailed. My OEM wheels of 17 years look better then these do. I'm going back this when I drop off the bike for new tires this Spring. This is how she looks, 99.9% of the time, and I ride her, a lot. I just want to put the word out to my fellow riders to be cautious.




Originally Posted by Iceman24
Wow...that's pretty rough along the ends. Do you ride in the salt mines?
Sucky deal, but hope you get something out of the effort.
 
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Old Feb 20, 2022 | 08:37 AM
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Thanks for the heads up. I was trying to decide which handlebars I wanted for my softail slim, this helped make my decision, DNA Monster apes were on my short list, but they just got bumped off in favor of Todds Cycle strip bars. Your bike is a beauty!
 

Last edited by ksol5; Feb 20, 2022 at 08:41 AM.
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Old Feb 20, 2022 | 01:53 PM
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Sorry to hear bro…what a bunch of sh@tty customer service. I’ll make sure they never get one red cent of my money. I won’t support companies that screw over their customers. Any company can have a bad lot or something that slips out that isn’t right but they need to own it and make it right.

thanks for posting…bike looks amazing with stock wheels anyway.
 
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Old Feb 20, 2022 | 02:10 PM
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Hey ksol5, check out the link I dropped in for ya. Think you'll like these guys. Definitely my next set of bars.

Wild 1, Inc - Harley Handlebars, Chubby Handlebars, Harley Davidson (wild1inc.com)

Originally Posted by ksol5
Thanks for the heads up. I was trying to decide which handlebars I wanted for my softail slim, this helped make my decision, DNA Monster apes were on my short list, but they just got bumped off in favor of Todds Cycle strip bars. Your bike is a beauty!
 
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Old Feb 20, 2022 | 02:43 PM
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They are cheap for a reason
 
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Old Feb 21, 2022 | 03:50 AM
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$600+ a wheel isn't that cheap, and the price certainly doesn't constitute shitty customer service and bailing on a warranty.
Originally Posted by decencyxdefied
They are cheap for a reason
 
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Old Feb 21, 2022 | 06:17 AM
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My chrome wheels did the same thing, don't know the manufacturer. If DNA treats customers like that don't worry they won't be around much longer.
 

Last edited by Madison Bill; Feb 21, 2022 at 06:24 AM.
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Old Feb 21, 2022 | 05:51 PM
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Good lookin' ride...sucks about the wheels. Ride Wright has a good reputation.

I replaced a set of 80 spoke fat spokes on my Heritage about 3 years ago. Broken spokes on the rear wheel and the chrome was flaking on the hoops. I'm not sure who made them, they were on the bike when I bought it.


 
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