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Old Dec 19, 2010 | 02:02 AM
  #31  
Teufelhund's Avatar
Teufelhund
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From: ND
Default New parts guy

I've been working the parts counter at the local H-D dealership since May '10. Prior to that I wore the uniforms of two of our Armed Services for 31 yrs, and have been tossing a leg over one kind of a bike or another since 1967. Right now, I'm living the dream! I inhale exhaust fumes and listen to Milwaukee thunder every day! Know what else I do? I help make dreams come true. Sure, you hear that from every salesman, but this is what I live for. Most folks have no idea how exciting it is to sit down with a new owner and help them put together the ride of their dreams, yet I get to do it most every day. I don't tell them what they need, I show them what's available and LISTEN to what THEY have to say. I work with the sales personnel, the shop and the customer to make sure the customer is getting what they want, and at the best price. I also help bozos that have no idea what they're riding (other than it's a black Harley) and I also deal with "old school" that insist that the air cleaner filter on a '48 Panhead and an '11 CVO Screaming Eagle are the same. Everyone gets the same treatment - respect, courtesy, and my input (when asked for); man or woman, newbie or rubbie. I don't claim to be perfect; I've made mistakes (my bad or based on wrong info), but I always make it right. If a customer calls in part numbers, I always confirm the model/year before I make an order. That's just me.

So, before you rip on a parts dude, put his boots on for a while. They might not fit, but they'll make your boots feel better.
 
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Old Dec 19, 2010 | 08:49 AM
  #32  
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Blk and Chrome
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From: Connecticut
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Originally Posted by Teufelhund
I've been working the parts counter at the local H-D dealership since May '10. Prior to that I wore the uniforms of two of our Armed Services for 31 yrs, and have been tossing a leg over one kind of a bike or another since 1967. Right now, I'm living the dream! I inhale exhaust fumes and listen to Milwaukee thunder every day! Know what else I do? I help make dreams come true. Sure, you hear that from every salesman, but this is what I live for. Most folks have no idea how exciting it is to sit down with a new owner and help them put together the ride of their dreams, yet I get to do it most every day. I don't tell them what they need, I show them what's available and LISTEN to what THEY have to say. I work with the sales personnel, the shop and the customer to make sure the customer is getting what they want, and at the best price. I also help bozos that have no idea what they're riding (other than it's a black Harley) and I also deal with "old school" that insist that the air cleaner filter on a '48 Panhead and an '11 CVO Screaming Eagle are the same. Everyone gets the same treatment - respect, courtesy, and my input (when asked for); man or woman, newbie or rubbie. I don't claim to be perfect; I've made mistakes (my bad or based on wrong info), but I always make it right. If a customer calls in part numbers, I always confirm the model/year before I make an order. That's just me.

So, before you rip on a parts dude, put his boots on for a while. They might not fit, but they'll make your boots feel better.
Well Said
 
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Old Dec 19, 2010 | 02:17 PM
  #33  
SMF's Avatar
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Originally Posted by teufelhund
i've been working the parts counter at the local h-d dealership since may '10. Prior to that i wore the uniforms of two of our armed services for 31 yrs, and have been tossing a leg over one kind of a bike or another since 1967. Right now, i'm living the dream! I inhale exhaust fumes and listen to milwaukee thunder every day! Know what else i do? I help make dreams come true. Sure, you hear that from every salesman, but this is what i live for. Most folks have no idea how exciting it is to sit down with a new owner and help them put together the ride of their dreams, yet i get to do it most every day. I don't tell them what they need, i show them what's available and listen to what they have to say. I work with the sales personnel, the shop and the customer to make sure the customer is getting what they want, and at the best price. I also help bozos that have no idea what they're riding (other than it's a black harley) and i also deal with "old school" that insist that the air cleaner filter on a '48 panhead and an '11 cvo screaming eagle are the same. Everyone gets the same treatment - respect, courtesy, and my input (when asked for); man or woman, newbie or rubbie. I don't claim to be perfect; i've made mistakes (my bad or based on wrong info), but i always make it right. If a customer calls in part numbers, i always confirm the model/year before i make an order. That's just me.

So, before you rip on a parts dude, put his boots on for a while. They might not fit, but they'll make your boots feel better.
nope the one thing i learned and loved about the military was when someone asks you to do something do it, fast, and right the first time. My problem is when i go and ask the parts kid im looking for the chrome bib replacement and he says if its not on the floor then we dont have it. I said i know i already looked i want you to order it for me please, he ask if i have a part number i said no, he contd. Saying well if you have no part number then i cant do anything for you with the parts book if front of his dumb ***. Idiots like this are what **** me off and exactly why i threw the parts i was holding at his dumb *** and let him know what i thought about his stuid dumb **** *** effin tard! And then he still continues to look shocked at what just happened. That is why riverside skipfordcye harley will never get my money for parts, shirts maybe if they are cool enough. I see it this way if the parts guys are tards and management hired them i can imagine what the wrenches in the back are like
 
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