. My coin is on the dealer being stand up and taking care of this.
WTF! 57 miles and it dies!
Thread Starter
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Tourer
Joined: Feb 2011
Posts: 410
Likes: 1
From: Portland, ME
Hey all, thanks for the info. Here is the update. The dealership has the bike up and pulled apart and their best guy looking at it. He wouldn't tell me what he thinks is wrong because he is still going over it. But my salesman said that is seems like the oil pump wasn't getting oil to all parts of the engine, though there was still a couple oz of oil in the engine. Specifically, the top was "kind of dry" and the metallic noise I heard was probably the valves running dry. He said it didn't seize, and still starts, which I guess I should have mentioned here earlier. He said that it looks like it came from the factory with less oil in that section than it was supposed to have.
So that is what I know so far. I told them I don't want a damaged engine that is repaired and sent back out. They were non-committal, said they will take care of me and I am going to give them the benefit of the doubt. They have been pretty good so far.
So that is what I know so far. I told them I don't want a damaged engine that is repaired and sent back out. They were non-committal, said they will take care of me and I am going to give them the benefit of the doubt. They have been pretty good so far.
Thread Starter
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Tourer
Joined: Feb 2011
Posts: 410
Likes: 1
From: Portland, ME
So based on my description of what happened, and the little they have told me so far, does anyone have a good diagnosis? I'm guessing a seized engine is not the issue. Does this sound like I will have permanent damage to the engine of some sort?
Tourer
Joined: Nov 2009
Posts: 330
Likes: 3
From: Old Hickory TN
Something doesn't sound right, WTF is the guy saying? They didn't use assembly lube when they put the bitch together? The oil pump either works or it doesn't...I think its f-up. If it were me I would go all the way to Milwaukee to make sure I had a new motor, even if i had to hire a lawyer. Just my opinion. Good luck and thanks for your service.
Cruiser
Joined: Feb 2011
Posts: 174
Likes: 0
Your cell phone number is loggged/time stamped if it ever went to court, you could easily display you called AND SPOKE TO SUCH/SUCH AND THEY SAID..etc?? New motor, I'd say unless there is a bad oil sensor, but I wouldn't know that and even if there is one, please forgive my ignorance if not.
D
Ultimate HDF Member
Joined: May 2010
Posts: 7,882
Likes: 5
From: So California
He said that it looks like it came from the factory with less oil in that section than it was supposed to have.
So that is what I know so far. I told them I don't want a damaged engine that is repaired and sent back out. They were non-committal, said they will take care of me and I am going to give them the benefit of the doubt. They have been pretty good so far.
So that is what I know so far. I told them I don't want a damaged engine that is repaired and sent back out. They were non-committal, said they will take care of me and I am going to give them the benefit of the doubt. They have been pretty good so far.
Something doesn't sound right, WTF is the guy saying? They didn't use assembly lube when they put the bitch together? The oil pump either works or it doesn't...I think its f-up. If it were me I would go all the way to Milwaukee to make sure I had a new motor, even if i had to hire a lawyer. Just my opinion. Good luck and thanks for your service.
Since they basically said nothing to your wanting a new engine over a repaired one, you're going to get that same engine with unknown damage "repaired".
Account Closed
Joined: Oct 2009
Posts: 682
Likes: 1
From: In the World
....infant mortality of oil pump. Tell HD to give you another bike. If they won't..see if your state has a lemon law. If you have a HD dealer fix it...you will never have a new bike. Hang tough.
Outstanding HDF Member
Joined: Aug 2009
Posts: 2,729
Likes: 7
From: Republic of Texas
The last time I checked they don't ship the bikes from the factory with oil in them. It is the dealer that adds the oil. If the bike was dying on you then something had to be seizing up. One thing you should know. A piston can seize up from lack of oil but then when the engine cools off it will crank right up with less power because the piston, rings, and cylinder are scared to hell. Hopefully they don't try to stick you with a, fix what they can find, may blow engine. What really sucks is there is no way in hell I would want a new bike with an engine that has already had internal problems. You are asking for trouble down the road. Probably right when the warranty runs out. It is probably going to be hard to do but from what you have described I would settle for nothing less than a new engine. I guess you will just have to wait and see what they say. One thing for sure though. When it comes to something like replacing an engine you don't want to deal with a sales manager, salesman, service manager, parts manager, head mechanic or the guy that mops the floors. You want to talk to the owner of the dealership.
I would not settle for anything less than a NEW motor, no factory rebuilt BS. And like ghostrider says, you talk to THE man no one else.
PS: ghostrider i took me 10 minutes to start typing this response because of your avatar, it rocks, from side to side.
PS: ghostrider i took me 10 minutes to start typing this response because of your avatar, it rocks, from side to side.
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Account Closed
Joined: Oct 2009
Posts: 682
Likes: 1
From: In the World
The last time I checked they don't ship the bikes from the factory with oil in them. It is the dealer that adds the oil. If the bike was dying on you then something had to be seizing up. One thing you should know. A piston can seize up from lack of oil but then when the engine cools off it will crank right up with less power because the piston, rings, and cylinder are scared to hell. Hopefully they don't try to stick you with a, fix what they can find, may blow engine. What really sucks is there is no way in hell I would want a new bike with an engine that has already had internal problems. You are asking for trouble down the road. Probably right when the warranty runs out. It is probably going to be hard to do but from what you have described I would settle for nothing less than a new engine. I guess you will just have to wait and see what they say. One thing for sure though. When it comes to something like replacing an engine you don't want to deal with a sales manager, salesman, service manager, parts manager, head mechanic or the guy that mops the floors. You want to talk to the owner of the dealership.
Tourer
Joined: Oct 2009
Posts: 325
Likes: 1
From: missouri
by definition a "seized" engine is one that is locked up...so hot that it melded the piston rings to the cylinder...and you cannot turn the crank at all. ANYTHING even remotely distantly fractionally partially barely approaching this condition has compromised the cylinder walls, piston rings, crank bearings, cam bearings, rocker arms....lots of stuff. If you don't insist on a new engine you're asking for trouble dude.