Ride wright wheels not happy!
Road Captain
Joined: Nov 2010
Posts: 530
Likes: 3
From: South Texas
This is correct! I had a issue & there taking care of it. I understand its a hassle having to wait but it will be worth it IMO.
Road Master
Joined: Sep 2009
Posts: 1,059
Likes: 32
From: Oregon
You know its great that they are taking care of the issues but if the dumb *** doing the work would have just paid attention to what he was doing this would not have happened. Really how hard is it to put a tire on when there is an arrow on the tire for direction. This just shows you that people just dont give a **** these days. They dont care if it takes two more weeks to send the parts back to get fixed. It just sucks when you pay for it to be done right and in a fairly timely fashion. I think quality control needs to be paying more attention before the **** gets shipped. Hell its not like its rocket science.
Stone
Stone
Former Sponsor
Joined: Jan 2009
Posts: 19,364
Likes: 40
From: Los Angeles, CA
You know its great that they are taking care of the issues but if the dumb *** doing the work would have just paid attention to what he was doing this would not have happened. Really how hard is it to put a tire on when there is an arrow on the tire for direction. This just shows you that people just dont give a **** these days. They dont care if it takes two more weeks to send the parts back to get fixed. It just sucks when you pay for it to be done right and in a fairly timely fashion. I think quality control needs to be paying more attention before the **** gets shipped. Hell its not like its rocket science.
Stone
Stone
Drew
Former Sponsor
Joined: Jan 2009
Posts: 19,364
Likes: 40
From: Los Angeles, CA
Drew
Road Master
Joined: Sep 2009
Posts: 1,059
Likes: 32
From: Oregon
Stone
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Cruiser
Joined: Aug 2010
Posts: 244
Likes: 8
From: N. Tonawanda, NY
The good news is Ride Wright will take care of you. They made a few mistakes with my order, but went way above what I expected them to do. I have nothing but good things to say about the way they and DR. V-Twin handled my issues. I was also extremely pissed when it happened to me. Try and be patient, it will get taken care of. I understand exactly where the OP is coming from, because it happened to me.
Tourer
Joined: May 2010
Posts: 295
Likes: 3
From: Powhatan, VA
another ride wright problem take a good look its seems to be happening on a daily basis now. who do they have working for them. these things can all be avoided if they had some quality control seems like they are becoming one of the companies who are living on past reputation. yes its great that they will make it right but at your expense meaning another delay in game. chit happens but this stuff can be avoided very easy measure twice cut once kind of the same idea. double check all orders maybe even three times its definitely costing them money any way you look at it