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Recently ordered a black Lindby Magnumbar for my Slim from JP Cycles. Received it quickly. The shipping box was in pristine condition. Unwrapped it from the bubble wrap and it's plastic wrap. Noticed the color to be more of a grayish color then black. Was told the Lindby Bars were powder coated. Well this one almost looked spray painted. The finish was ruff and had a considerable amount of scratches in the finish like someone ran through a sticker patch with it.
For the price I was expecting a flawless piece. I called JP who as expected are going to replace the part with another as soon as they receive this one back. Guess no highway bar before my trip.
Well JP dropped the ball again. They received my return and after several days of waiting I had not had an email regarding replacement. I called and spoke to Kara who could care less attitude fired me up. Even tho the notes on my account request immediate replacement. With that said I took my business to Amazon and got the same part for almost $30 cheaper. The new bar came in to my surprise the finish is second rate with visible flaws and foreign matter lodged in the "powder coat" Also ordered the pegs with like flaws. While installing the clamp on pegs just the pressure alone caused a large piece of the finish to flake off. I did relay the issue directly to Lindby who pretty much said they had never had that issue. I guess when it starts to rust I will go have it properly powder coated.
Well first J&P's attitude would be unacceptable.
That being said, in regards to the flaws on the Lindby bar, J&P never see's the bar. Only the outer box, just like you received it. They're just a reseller.
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