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Warranty work

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Old Jul 13, 2007 | 07:10 AM
  #1  
WRAITH's Avatar
WRAITH
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Road Warrior
Joined: Sep 2006
Posts: 1,278
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From: Mission,BC.Canada
Default Warranty work

On wednesday the starter on my 06 XL died.I called my dealer to get it fixed.They told me there were no open appointments untill Aug 9.All the other locall dealers 2-3 weeks wait.On that same day,a friend had a tire replaced (no apointment) and booked time for a stage 1 and dino time for this saturday.Its sad that warranty work takes a back seat to profit.I am replacing the starter my self,parts won't be hear untill the the 15 or 16 of Aug.[:@]
 
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Old Jul 13, 2007 | 07:49 AM
  #2  
TEK 679's Avatar
TEK 679
Road Captain
Joined: Jul 2006
Posts: 651
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From: Up state NY
Default RE: Warranty work

Find another dealer, I have had no problem with Northend HD You may wait a few hours but they get the bike in asap. Be patient orLook elsewhere or do your own work. I agree it does suck when you should be taken care of and get kicked to the curb.
 
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Old Jul 13, 2007 | 03:50 PM
  #3  
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thomasf59
Outstanding HDF Member
Joined: Oct 2006
Posts: 2,257
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From: Papillion Ne 68133
Default RE: Warranty work

The dealers should treat everyone the same, but if they have a 3 week backlog they need to be working over time to clear it up.

Tom
 
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