Positive dealer experience
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Tourer
Joined: Dec 2007
Posts: 277
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From: South Carolina
Positive dealer experience
Well, like many of you, my left mirror was loose, at first I just had to adjust it a lot here recently though it looked like a pinwheel at higher speeds, so I took it off, threw it in the saddle bag and first chance I got I rode up to the dealer and showed it to them, he pushed it into the shop and about 15 minutes later I had a new mirror replaces under warranty. Gave me my keys and I was on my way. I see a lot of complaining about dealer so I thought I would mention that so far I have had nothing but positive experiences with Thunder Tower HD just outside of Columbia, SC. Oh, and I officially got my Motorcycle License yesterday 
Tourer
Joined: Feb 2008
Posts: 418
Likes: 0
From: Williamsburg, Va
RE: Positive dealer experience
Congrats on getting your license.
I have had pretty much all positive experiences with my local dealer as well. \\; The only problem I have had is when I needed my speedometer replaced. \\; They replaced it under warranty but when they had to do some rewiring, I got left with a broken wire in harness for the speedo, but they took care of that as soon as I found it with no hassle. \\; Every time I go in the place, I am greeted by name and they always take the time to chat and answer any questions that I may have.
I have had pretty much all positive experiences with my local dealer as well. \\; The only problem I have had is when I needed my speedometer replaced. \\; They replaced it under warranty but when they had to do some rewiring, I got left with a broken wire in harness for the speedo, but they took care of that as soon as I found it with no hassle. \\; Every time I go in the place, I am greeted by name and they always take the time to chat and answer any questions that I may have.
Tourer
Joined: May 2008
Posts: 330
Likes: 0
From: Columbus, OH
RE: Positive dealer experience
same here. \\;\\\\\\; I see people all over the forum calling them "stealers"........well \\;we did buy a Harley, and EVERYTHING is expensive, whether rational or not....should have known that going in.
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I have had work done by 4 different dealers and they have all been just great to work with. \\;\\\\\\; their labor rates are in line with the indy. shops in my area, they get me in and out quick, very professional, do excellent work. \\;\\\\\\; Maybe it's the competition with several dealers in this part of the bike-crazy state of Ohio that ensures \\;\\\\\\;all the dealers hire quality people.
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I have had work done by 4 different dealers and they have all been just great to work with. \\;\\\\\\; their labor rates are in line with the indy. shops in my area, they get me in and out quick, very professional, do excellent work. \\;\\\\\\; Maybe it's the competition with several dealers in this part of the bike-crazy state of Ohio that ensures \\;\\\\\\;all the dealers hire quality people.
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