New bike, help a noob and receive +200 karma points...
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New bike, help a noob and receive +200 karma points...
My wife purchased her first new motorcycle, a Sportster Forty-Eight. We bought it from a dealer about 45 minutes away. She is/was SUPER excited about it. She rode it to work and within 15 miles away from home (on a bike that had only 9 miles on it new) the tachometer quits working. Sits at 0 mph, but has lights and power. The trip stays at 13 miles, no changes. So I figure no big deal, might be something easy. I let the stealer know and basically says I'll have to bring it in. Then on her way home the check engine light comes on. WTF? Are you kidding me?
What should I do? I'm planning on bringing it in Saturday morning and having them fix it but should I push for some sort of compensation? One time discount on parts? A free shot glass? Anything? Or should I be upset and push for another bike as this one shouldn't be throwing issues when I just dropped $10k on a new bike.
I normally buy used bikes/cars so this is a bit of a new thing for me.
What should I do? I'm planning on bringing it in Saturday morning and having them fix it but should I push for some sort of compensation? One time discount on parts? A free shot glass? Anything? Or should I be upset and push for another bike as this one shouldn't be throwing issues when I just dropped $10k on a new bike.
I normally buy used bikes/cars so this is a bit of a new thing for me.
Last edited by Jakob101st; Jun 23, 2010 at 07:47 PM.
Cruiser
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From:
2 years ago when I bought mine the check engine light came on less then a week after I brought it home, I took it in and apparently they had neglected to connect a sensor of some sort. maybe same situation here.
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thanks...
it's reassuring anyway, thanks for the comments. i was hopping he would have come back with some quick fix when i called about the tach in the morning. service guy said he hadn't seen that before, made me worry, then engine light. here is to it being some little sensor or something. it's just too bad it had to screw with my wife's experience but that is part of it i know. just sucks it's going to eat up a saturday (at least/so far) to drive down and back and suck my gas money for the week.
Road Captain
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Several years ago when I bought my first Harley, an 883XL Custom, and was riding home only about 4-5 miles down the road from the dealer, as I pulled into my driveway, my check engine light came on. Called the dealer, they sent a truck with a trailer immediately to my house to pick it up, although they also sent a "wrench" with the driver and the two of them were able to correct the problem immediately. I watched them, they added a little more oil, fired it up a couple of times on and off, checked some things, and it worked fine. Wouldn't surprise me if yours was the same situation--just need to "clear" the electrical wiring and electrical components. BUT let them determine WTF is going on. I would wait to see what the problem and resolution is before I would push for a new bike. Some knucklehead might have skipped a step or two during unpacking and prepping from the factory.
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or they could tell you what they recently told me, ride it until it dies then call us for a tow...... YEAH IT SUCKS
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Cruiser
Joined: Sep 2009
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From: Alberta, Canada
Why should you deliver it to them?? Tell them to send out the trailer!!
A good dealer would do that automatically.
These things happen with new vehicles sometimes. I wouldn't hold my breath for any "extra compensation" but, the service dept. should be all over this to get you back on the road.
A good dealer would do that automatically.
These things happen with new vehicles sometimes. I wouldn't hold my breath for any "extra compensation" but, the service dept. should be all over this to get you back on the road.
