licks cycles sucks
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Tourer
Joined: Apr 2010
Posts: 328
Likes: 0
licks cycles sucks
so i ordered a front fork brace over a month ago and i didnt get it yet. i ordered it in the first week of April. 10 days ago i emailed them and ask whats taking so long. they told me there on back ordered and they can send me a chrome one at no additional cost. I don't want chrome i want the raw one so i can paint it black. i emailed them again today and they respond "not yet man". who talks to there customers like that and says "not yet man" if i don't hear anything in another week im refunding my order.. I'm pist off that i had to contact them 2 weeks after asking what the hold up is when they should of contacted me with the status. if licks reads this YOU GUYS SUCKS!
Outstanding HDF Member
Joined: Jul 2010
Posts: 2,427
Likes: 2
From: Smack Dab in the Middle of Louisiana
Over the years I have learned that whenever I order a part, I call first and ask for price and availability before I send out any of my hard earned monies.
Even the good shops run into supplier snafu's, that are beyond their control.
It's life...........
Even the good shops run into supplier snafu's, that are beyond their control.
It's life...........
Road Master
Joined: Aug 2010
Posts: 1,039
Likes: 0
From: Central FL
Saw this on their site, dunno if it's the cause.
http://www.lickscycles.com/blog/
I ordered the solo bag from them and it was back ordered, but it was announced at the time of order. When I received it, it had a small defect (missing some mounting strap openings) and AJ bent over backwards to make it right.
http://www.lickscycles.com/blog/
I ordered the solo bag from them and it was back ordered, but it was announced at the time of order. When I received it, it had a small defect (missing some mounting strap openings) and AJ bent over backwards to make it right.
Road Warrior
Joined: Mar 2012
Posts: 1,391
Likes: 4
From: Upstate NY
This is good advice I always make sure to check into things before I ordered. I have no patience for things going on back order, and will gladly pay more to have it when I want it.
On another note, I don't see an issue with the way he responded to you. I think he was just trying to personalize with you.
Advanced
Joined: Jun 2011
Posts: 67
Likes: 0
From: wisconsin
I also usually try to check availability before purchasing. I do not like to wait for back ordered parts, but sometimes I know they can take a while. The wait can be annoying. Unfortunately nice parts run out, and sometimes you have to wait. I personally do not think that 26 days("first week of April") is an abnormally long time to wait for a back ordered part. But I may have different expectations than you. I've had no issues ordering from Licks myself. Good luck with your decision either way.
Last edited by smoen81; Apr 26, 2012 at 07:48 PM.
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Tourer
Joined: Apr 2010
Posts: 328
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26 days is way to long for a part to come in. i just read there blog about there shipments being damaged and i understand that.. but they need to contact there customers. im sorry i cant deal with unreliable vendors. if you dont have the part in stock INFORM us so where not expecting a package to come in everyday..
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Thread Starter
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Tourer
Joined: Apr 2010
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lol.. i might be complaining out loud but when i go to work everyday i do what im told and make sure its done right. so i don't expect anything less from people especially if its business.