Warranty ?
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Intermediate
Joined: Sep 2014
Posts: 26
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From: Prunedale Ca.
Warranty ?
I've got a 2015 SG, I installed Stage I with PCV. Am I still under warranty (as is)? Reason I'm asking....tranny is quite noise'e and is getting worse. Do I have to un-install Stage 1 to have it scooter checked by HD? Thanks Muddy
Seasoned HDF Member
Joined: Sep 2009
Posts: 25,292
Likes: 2,427
From: Eastern NE
Unless dealer/service can prove, without any doubt, your upgrades caused the failure...you're good. In this case (motor upgrades w/tranny issue) there should be no problems to worry over.
Have you checked your tranny fluid level & condition lately?
Have you checked your tranny fluid level & condition lately?
Tourer
Joined: Nov 2013
Posts: 375
Likes: 8
From: Arizona
What kind of noise is the tranny making? If its noisy at idle, but then if you pull in the clutch and it goes away, this is called neutral rattle, and is concidered normal on the 6 speed trannys... There are lots of threads on the forum that talk about this.
Stellar HDF Member
Joined: Nov 2005
Posts: 3,183
Likes: 836
From: KMHT KFMY
Under (forgive my spelling) Magnusson-Moss (federal legislation) a manufacturer can't void a whole warranty (well if the vehicle was a total loss they can but I digress) but they can not refuse to cover a warranty repair unless they can prove, in writing, that what you did to the vehicle caused the defect/failure.
The process for them to do that is quite involved. It would be hard for them to prove that a tuner and air cleaner mod caused a transmission failure, especially when the MoCo is allowing the stealerships to stuff Stage 4 kits into bikes at time of purchase and cover the whole driveline including the gearbox under warranty (that kit puts you in the over 100/100 club)
Most dealers won't make a big deal about a tuner and air intake mod... because it is hard for those things to fry an engine... show up with a supercharger and 20 pounds of boost.... that is going to get interesting.
The process for them to do that is quite involved. It would be hard for them to prove that a tuner and air cleaner mod caused a transmission failure, especially when the MoCo is allowing the stealerships to stuff Stage 4 kits into bikes at time of purchase and cover the whole driveline including the gearbox under warranty (that kit puts you in the over 100/100 club)
Most dealers won't make a big deal about a tuner and air intake mod... because it is hard for those things to fry an engine... show up with a supercharger and 20 pounds of boost.... that is going to get interesting.
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Seasoned HDF Member
Joined: Feb 2006
Posts: 6,680
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From: South Florida
Usually depends on what mood the Service Mgr. is in that day.Unless you know for sure,uninstall your performance add ons.
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Ultimate HDF Member
Joined: Nov 2005
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From: NE Ohio
Under (forgive my spelling) Magnusson-Moss (federal legislation) a manufacturer can't void a whole warranty (well if the vehicle was a total loss they can but I digress) but they can not refuse to cover a warranty repair unless they can prove, in writing, that what you did to the vehicle caused the defect/failure.
The process for them to do that is quite involved. It would be hard for them to prove that a tuner and air cleaner mod caused a transmission failure, especially when the MoCo is allowing the stealerships to stuff Stage 4 kits into bikes at time of purchase and cover the whole driveline including the gearbox under warranty (that kit puts you in the over 100/100 club)
Most dealers won't make a big deal about a tuner and air intake mod... because it is hard for those things to fry an engine... show up with a supercharger and 20 pounds of boost.... that is going to get interesting.
The process for them to do that is quite involved. It would be hard for them to prove that a tuner and air cleaner mod caused a transmission failure, especially when the MoCo is allowing the stealerships to stuff Stage 4 kits into bikes at time of purchase and cover the whole driveline including the gearbox under warranty (that kit puts you in the over 100/100 club)
Most dealers won't make a big deal about a tuner and air intake mod... because it is hard for those things to fry an engine... show up with a supercharger and 20 pounds of boost.... that is going to get interesting.
You have to remember you may be also altering the emissions which is tampering and could land you in hot water and a stiff fine if the Moco or dealer wants to drop a dime on you. If it isn't an EPA legal HD installed product you can be more or less SOL when it comes to performance modifications.
Extreme HDF Member
Joined: Sep 2010
Posts: 14,744
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From: Phoenix '53, '88, '09 Big Twins
I'm not a Lawyer expert in this- so my opinion is worth every penny
1.) you have modified the electronic motor controls- that makes YOU the determiner of how the motor runs, rev limits, air fuel ratios and other characteristics controlled by the ECM. ( even if you have hired someone to tune it for you)
This would void any factory warranty as the factory design specs ( and emissions regs) have likely been over-ridden. ( so goodbye, MM- it doesn;t apply to this situation)
so ,restore to stock if you have a concern
the rule of thumb for many years was to leave the bike as is during the factory warranty period...then do what you want. now that H-D offers 2 years ( rather than 1) this is harder to do...but there is still wisdom is this approach.
( or do the work yourself and be ready to reverse it...although in the 90's we found dealers were logging mods into the computer if a bike went in for service)
Muddy Waters, indeed.
for the next Guy- the aftermarket 3rd party warranties may have very tight exclusion clasues- it's up to you to read the contract.
and
3.) if a dealer says they will take care of the warranty claims if they install your stage 1 - GET that in writing- the dealer connot modifiy the factory warranty, they are stating that they are offering a supplemental- so with that in writing you are covered. as long as it breaks within towing distance of that dealer I suppose.
Mike
1.) you have modified the electronic motor controls- that makes YOU the determiner of how the motor runs, rev limits, air fuel ratios and other characteristics controlled by the ECM. ( even if you have hired someone to tune it for you)
This would void any factory warranty as the factory design specs ( and emissions regs) have likely been over-ridden. ( so goodbye, MM- it doesn;t apply to this situation)
so ,restore to stock if you have a concern
the rule of thumb for many years was to leave the bike as is during the factory warranty period...then do what you want. now that H-D offers 2 years ( rather than 1) this is harder to do...but there is still wisdom is this approach.
( or do the work yourself and be ready to reverse it...although in the 90's we found dealers were logging mods into the computer if a bike went in for service)
Muddy Waters, indeed.
for the next Guy- the aftermarket 3rd party warranties may have very tight exclusion clasues- it's up to you to read the contract.
and
3.) if a dealer says they will take care of the warranty claims if they install your stage 1 - GET that in writing- the dealer connot modifiy the factory warranty, they are stating that they are offering a supplemental- so with that in writing you are covered. as long as it breaks within towing distance of that dealer I suppose.
Mike
Last edited by mkguitar; Nov 30, 2014 at 01:12 PM.