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2014 Ultra Radio Issue

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Old Feb 12, 2015 | 04:22 PM
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Default 2014 Ultra Radio Issue

My 2014 Ultra Limited stock radio continually defaults to the Weather Band (WB) channel anytime I turn the engine off. I usually play a USB flash drive with music downloaded from my IPOD. I've taken it in to my dealer twice and the technician reports he can't get it to duplicate that while in the shop. Anyone else having this problem? Thanks.
 
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Old Feb 12, 2015 | 05:00 PM
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Do a infotainment search and get a beer. Lots of issues and then there's the latest update 1.8.3 I believe is the code for it. Most say it's fixed alot of the issues.

Batman
 
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Old Feb 12, 2015 | 07:20 PM
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Turn the Weatherband "Alerts" OFF.
 
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Old Feb 12, 2015 | 08:19 PM
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Originally Posted by 14GuineaPig
Turn the Weatherband "Alerts" OFF.
Yes, the limiteds have a weather alert feature, that will interrupt anything you have playing when a weather alert is broadcast.

You need to go to the weather band screen and at the top left I believe you will see a box to turn it off.
 
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Old Feb 14, 2015 | 07:06 PM
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Originally Posted by erniemorgan
My 2014 Ultra Limited stock radio continually defaults to the Weather Band (WB) channel anytime I turn the engine off. I usually play a USB flash drive with music downloaded from my IPOD. I've taken it in to my dealer twice and the technician reports he can't get it to duplicate that while in the shop. Anyone else having this problem? Thanks.



Yes ! I and several others have the same problem. I've tried to find a solution to the problem, and I've tried them all. I've had it to the dealer and he has seen this first hand. Not always, but more times than not, on starting bike after turning it off while using the USB port the radio will come back on to the weather station. I have the 1.18.2 download, and haven't tried the lastest 1.18.3 becuase it's winter here, but was hoping the lastest download would take care of this problem. If you or anyone else finds one please pass it along.
Jonnierock
 
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Old Feb 17, 2015 | 09:45 AM
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Thanks for the recommendations. I've gone in numerous times and turned off the Weather Band but the radio still defaults to it regardless. I had it at the dealer last week and the Service Writer saw first hand what it does but when the Technician got it back in the shop he said he couldn't get it to duplicate. On my ride home I stopped twice and both times it went back to the Weather Band when I started it up. I don't think the dealer has done either of the upgrades mentioned here so I'll run it back by there when the weather gets better and try that. Thanks again.
 
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Old Feb 17, 2015 | 10:38 AM
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Mine used to do this, go to WB. I changed the Favorite to media, it still does not go to media all the time and sometimes goes to FM. I hate that! If I turn off the radio before shutdown, the radio should not come on till I command it to! I have the newest update and it still comes on maybe one-third of the time. I hope you have called HD customer service, 8002582464 or 4143434056 I have three times on this and other concerns with the info system. I was told they have a special group for infotainment problems. The man I spoke to was having the same problem! They sounded sincere and want to fix this. This is a software problem and your dealer can't do much about it till an upgrade fixes it. It is sad this system has been out for over 16months and there are still issues!...John
 
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