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Ram mount customer service

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Old Apr 23, 2015 | 03:40 PM
  #1  
OrdieSeniorChief's Avatar
OrdieSeniorChief
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Intermediate
Joined: Jun 2011
Posts: 27
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From: Lake Cobbosseecontee, Maine
Talking Ram mount customer service

Broke a finger grip that holds my cellphone on my RAM-B-149Z-UN4U Handle Bar Mount today
So I called Ram Mount and the rep said it has a life time warranty, just email us what broke with pictures. So I did and within 30 min I get this response;

I'll send some free replacements right away. Best Regards, Brian Pinsker, CS Rep National Products, Inc RAM Mounting Systems


I use RAM Mounts on my snowmobiles, cars, and Harley. Absolutely Quality products MADE IN USA, and customer support
 

Last edited by OrdieSeniorChief; Apr 23, 2015 at 04:03 PM.
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Old Apr 23, 2015 | 05:06 PM
  #2  
J929626's Avatar
J929626
Road Master
Joined: Aug 2014
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From: Olive & Oak
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Yep, hard to beat them.
 
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Old Apr 23, 2015 | 05:18 PM
  #3  
103 sedona orange's Avatar
103 sedona orange
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From: Sacramento, CA.
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Now, that's customer service.
 
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Old Apr 23, 2015 | 06:13 PM
  #4  
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TcHunter
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Joined: Mar 2014
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From: Michigan
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That's good to hear that they took care of you,
we need more businesses like them.
 
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Old Apr 24, 2015 | 06:16 PM
  #5  
pearsom's Avatar
pearsom
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Joined: Oct 2011
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From: Ottawa, Canada
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Wow, excellent to hear.. I like RAM products.. They just work..!
 
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Old Apr 24, 2015 | 06:20 PM
  #6  
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tecnomec
6th Gear
Joined: Jul 2013
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From: assachusets
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they make great products
 
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Old Apr 25, 2015 | 05:07 AM
  #7  
hapbob's Avatar
hapbob
Road Master
Joined: Oct 2009
Posts: 1,166
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From: Michigan
Default Yea Yea

Do you have the email you used? I sent a message with pictures last week and have heard nothing? Wonder if I'm using the correct Email? I didn't call first?
Hap
 
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