FP3 for 2012s
Tourer
Joined: Apr 2012
Posts: 344
Likes: 4
From: California
Thread Starter
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Intermediate
Joined: Apr 2016
Posts: 39
Likes: 1
From: St. Louis MO
Thanks for the input guys. The bike has a Fuelpak on it now but I really like the idea of the autotune with the FP3. I watched the vids on Revzilla and it seems pretty user friendly.
Former Sponsor
Joined: Apr 2012
Posts: 330
Likes: 180
From: Santa fe Springs, Ca
Save your money and buy a better tuner! FP3 has been a nightmare and having to wait another month or so for V&H to get around to refunding me...You're better off contacting fuel moto if you plan other engine mods, or just doing the HD stage 1 download for $225 if you're just planning on doing stage 1 and done.
I would like to shed some light on ! rock103 !'s situation. I prefer the whole story be told and allow the readers make their own determination.
Unfortunately ! rock103 ! had another issue which the dealership deemed a problem caused by the FP3. His bike would not start. He flashed the bike back to the original map (Slot 0) and it still would not start. The bike was operating on the original map that was flashed from the factory. However, he was told that a Twin Cooled map was flashed into his ECM(his is air cooled). Which is not possible for the FP3 to do. First and foremost it would not start on the stock map (Slot 0), which is a dead give away that something else was wrong unrelated to the FP3. However, I will explain why the FP3 is not capable of flashing a map that does not apply to specific VIN designation.
It is not possible because we decipher the bikes VIN before first flashing the bike. Our server is based on the VIN and have a database of over 3,000 maps. There is a checksum in place that protects the FP3 from flashing a map that does not apply to a bike. The values of the original map must add up to the same amount, otherwise it will not allow you to proceed. An air cooled map does not have the same table size, thus the checksum is different.
As we all know, dealer's unfamiliar with an aftermarket product will use it as a scapegoat to charge the customer more money without fully disclosing why or how. So they re-flashed it again and charged him. So out of the sake of customer service and ! rock103 !'s happiness, I extended the offer of a refund. However, because we do not deal direct the credit process takes time. We issue a credit to the distributor, then the distributor issues a credit to the dealer, which then the dealer issues the credit to the consumer. And this takes time. The refund process began on April 6th BTW. Most dealers will issue a credit right away without waiting for the distributor, but that is dependent on each dealer.
At the end of the day, we at V&H did everything in our power to help ! rock103 !, but sometimes things are out of our control. We pride ourselves on a quality product and only the best customer support that we can offer. If anyone has any questions, they can always contact me directly at cneely@vanceandhines.com
Stellar HDF Member
Joined: Jun 2010
Posts: 2,863
Likes: 172
From: Clarksville, TN
I would like to shed some light on ! rock103 !'s situation. I prefer the whole story be told and allow the readers make their own determination.
Unfortunately ! rock103 ! had another issue which the dealership deemed a problem caused by the FP3. His bike would not start. He flashed the bike back to the original map (Slot 0) and it still would not start. The bike was operating on the original map that was flashed from the factory. However, he was told that a Twin Cooled map was flashed into his ECM(his is air cooled). Which is not possible for the FP3 to do. First and foremost it would not start on the stock map (Slot 0), which is a dead give away that something else was wrong unrelated to the FP3. However, I will explain why the FP3 is not capable of flashing a map that does not apply to specific VIN designation.
It is not possible because we decipher the bikes VIN before first flashing the bike. Our server is based on the VIN and have a database of over 3,000 maps. There is a checksum in place that protects the FP3 from flashing a map that does not apply to a bike. The values of the original map must add up to the same amount, otherwise it will not allow you to proceed. An air cooled map does not have the same table size, thus the checksum is different.
As we all know, dealer's unfamiliar with an aftermarket product will use it as a scapegoat to charge the customer more money without fully disclosing why or how. So they re-flashed it again and charged him. So out of the sake of customer service and ! rock103 !'s happiness, I extended the offer of a refund. However, because we do not deal direct the credit process takes time. We issue a credit to the distributor, then the distributor issues a credit to the dealer, which then the dealer issues the credit to the consumer. And this takes time. The refund process began on April 6th BTW. Most dealers will issue a credit right away without waiting for the distributor, but that is dependent on each dealer.
At the end of the day, we at V&H did everything in our power to help ! rock103 !, but sometimes things are out of our control. We pride ourselves on a quality product and only the best customer support that we can offer. If anyone has any questions, they can always contact me directly at cneely@vanceandhines.com
Unfortunately ! rock103 ! had another issue which the dealership deemed a problem caused by the FP3. His bike would not start. He flashed the bike back to the original map (Slot 0) and it still would not start. The bike was operating on the original map that was flashed from the factory. However, he was told that a Twin Cooled map was flashed into his ECM(his is air cooled). Which is not possible for the FP3 to do. First and foremost it would not start on the stock map (Slot 0), which is a dead give away that something else was wrong unrelated to the FP3. However, I will explain why the FP3 is not capable of flashing a map that does not apply to specific VIN designation.
It is not possible because we decipher the bikes VIN before first flashing the bike. Our server is based on the VIN and have a database of over 3,000 maps. There is a checksum in place that protects the FP3 from flashing a map that does not apply to a bike. The values of the original map must add up to the same amount, otherwise it will not allow you to proceed. An air cooled map does not have the same table size, thus the checksum is different.
As we all know, dealer's unfamiliar with an aftermarket product will use it as a scapegoat to charge the customer more money without fully disclosing why or how. So they re-flashed it again and charged him. So out of the sake of customer service and ! rock103 !'s happiness, I extended the offer of a refund. However, because we do not deal direct the credit process takes time. We issue a credit to the distributor, then the distributor issues a credit to the dealer, which then the dealer issues the credit to the consumer. And this takes time. The refund process began on April 6th BTW. Most dealers will issue a credit right away without waiting for the distributor, but that is dependent on each dealer.
At the end of the day, we at V&H did everything in our power to help ! rock103 !, but sometimes things are out of our control. We pride ourselves on a quality product and only the best customer support that we can offer. If anyone has any questions, they can always contact me directly at cneely@vanceandhines.com
Road Master
Joined: Mar 2013
Posts: 755
Likes: 9
From: Phoenix, AZ
Save your money and buy a better tuner! FP3 has been a nightmare and having to wait another month or so for V&H to get around to refunding me...You're better off contacting fuel moto if you plan other engine mods, or just doing the HD stage 1 download for $225 if you're just planning on doing stage 1 and done.
I don't know what you are talking about. You must have had a one off experience. The FP3 has been getting rave reviews here and mine rocks! It's an awesome tuner IMO and my bike runs great. No issues and very happy with my purchase!
Seasoned HDF Member
Joined: Apr 2015
Posts: 10,060
Likes: 5,317
Originally Posted by Vhcneely
I would like to shed some light on ! rock103 !'s situation. I prefer the whole story be told and allow the readers make their own determination.
Unfortunately ! rock103 ! had another issue which the dealership deemed a problem caused by the FP3. His bike would not start. He flashed the bike back to the original map (Slot 0) and it still would not start. The bike was operating on the original map that was flashed from the factory. However, he was told that a Twin Cooled map was flashed into his ECM(his is air cooled). Which is not possible for the FP3 to do. First and foremost it would not start on the stock map (Slot 0), which is a dead give away that something else was wrong unrelated to the FP3. However, I will explain why the FP3 is not capable of flashing a map that does not apply to specific VIN designation.
It is not possible because we decipher the bikes VIN before first flashing the bike. Our server is based on the VIN and have a database of over 3,000 maps. There is a checksum in place that protects the FP3 from flashing a map that does not apply to a bike. The values of the original map must add up to the same amount, otherwise it will not allow you to proceed. An air cooled map does not have the same table size, thus the checksum is different.
As we all know, dealer's unfamiliar with an aftermarket product will use it as a scapegoat to charge the customer more money without fully disclosing why or how. So they re-flashed it again and charged him. So out of the sake of customer service and ! rock103 !'s happiness, I extended the offer of a refund. However, because we do not deal direct the credit process takes time. We issue a credit to the distributor, then the distributor issues a credit to the dealer, which then the dealer issues the credit to the consumer. And this takes time. The refund process began on April 6th BTW. Most dealers will issue a credit right away without waiting for the distributor, but that is dependent on each dealer.
At the end of the day, we at V&H did everything in our power to help ! rock103 !, but sometimes things are out of our control. We pride ourselves on a quality product and only the best customer support that we can offer. If anyone has any questions, they can always contact me directly at cneely@vanceandhines.com
Unfortunately ! rock103 ! had another issue which the dealership deemed a problem caused by the FP3. His bike would not start. He flashed the bike back to the original map (Slot 0) and it still would not start. The bike was operating on the original map that was flashed from the factory. However, he was told that a Twin Cooled map was flashed into his ECM(his is air cooled). Which is not possible for the FP3 to do. First and foremost it would not start on the stock map (Slot 0), which is a dead give away that something else was wrong unrelated to the FP3. However, I will explain why the FP3 is not capable of flashing a map that does not apply to specific VIN designation.
It is not possible because we decipher the bikes VIN before first flashing the bike. Our server is based on the VIN and have a database of over 3,000 maps. There is a checksum in place that protects the FP3 from flashing a map that does not apply to a bike. The values of the original map must add up to the same amount, otherwise it will not allow you to proceed. An air cooled map does not have the same table size, thus the checksum is different.
As we all know, dealer's unfamiliar with an aftermarket product will use it as a scapegoat to charge the customer more money without fully disclosing why or how. So they re-flashed it again and charged him. So out of the sake of customer service and ! rock103 !'s happiness, I extended the offer of a refund. However, because we do not deal direct the credit process takes time. We issue a credit to the distributor, then the distributor issues a credit to the dealer, which then the dealer issues the credit to the consumer. And this takes time. The refund process began on April 6th BTW. Most dealers will issue a credit right away without waiting for the distributor, but that is dependent on each dealer.
At the end of the day, we at V&H did everything in our power to help ! rock103 !, but sometimes things are out of our control. We pride ourselves on a quality product and only the best customer support that we can offer. If anyone has any questions, they can always contact me directly at cneely@vanceandhines.com
Road Captain
Joined: Jul 2015
Posts: 565
Likes: 152
From: Calgary, Alberta
I was told April, but not exactly when in April.
I too am keeping my wallet open for this upgrade. That said, tech support, ever helpful at V&H BTW, said the Fuelpak LCD is a solid product and the best the FP3 will do is tweak the map and offer increased diagnostics information. I'm an information freak, so for me it will be worth it. That said, the FP-LCD has been pretty good AFAIC.
I too am keeping my wallet open for this upgrade. That said, tech support, ever helpful at V&H BTW, said the Fuelpak LCD is a solid product and the best the FP3 will do is tweak the map and offer increased diagnostics information. I'm an information freak, so for me it will be worth it. That said, the FP-LCD has been pretty good AFAIC.
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