What awesome folks to do business with!

After looking at the HD and the http://eglidegoodies.com/ Tour Pack Organizers, I decided that I liked the EGlide on. So I placed an order on 6/6/07 for one. Didn't hear anything for awhile, so last week I sent them an e-mail. Wednesday I think. Asked if it had shipped yet. They said it hadn't, but they had another shipment coming in. I explained that I was leaving on a trip this coming Wednesday, and if they couldn't get it to me by Tuesday to go ahead and cancel. I would just get one from MoCo. I really wanted one for this trip. Wasn't said in a mad or harsh way, just wanted them to know the reason I would cancel the order.



Well the folks at http://eglidegoodies.com/ really came through big time. The sent it, at no extra cost to me, Priority Mail! Got to me today!

 

Good for you and good for them! Customer Service for once!

They DO have a good reputation and this is a great way to add to their customer base. Word of mouth positive and negative works! Have a safe trip and thanks for the note. Nice to hear someone still cares about the customer these days.

 

Nice to hear about service like that. Thanks for the 411

 

and, thank YOU for your avatar!