E Glide Goodies dot com
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Road Warrior
Joined: Mar 2006
Posts: 1,826
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From: MN
E Glide Goodies dot com
What awesome folks to do business with!
After looking at the HD and the http://eglidegoodies.com/ Tour Pack Organizers, I decided that I liked the EGlide on. So I placed an order on 6/6/07 for one. Didn't hear anything for awhile, so last week I sent them an e-mail. Wednesday I think. Asked if it had shipped yet. They said it hadn't, but they had another shipment coming in. I explained that I was leaving on a trip this coming Wednesday, and if they couldn't get it to me by Tuesday to go ahead and cancel. I would just get one from MoCo. I really wanted one for this trip. Wasn't said in a mad or harsh way, just wanted them to know the reason I would cancel the order.
Well the folks at http://eglidegoodies.com/ really came through big time. The sent it, at no extra cost to me, Priority Mail! Got to me today!
Road Master
Joined: May 2006
Posts: 1,167
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RE: E Glide Goodies dot com
Good for you and good for them! Customer Service for once!
They DO have a good reputation and this is a great way to add to their customer base. Word of mouth positive and negative works! Have a safe trip and thanks for the note. Nice to hear someone still cares about the customer these days.
They DO have a good reputation and this is a great way to add to their customer base. Word of mouth positive and negative works! Have a safe trip and thanks for the note. Nice to hear someone still cares about the customer these days.
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