Battery Mart.com--IMO bad business

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Mar 17, 2018 | 08:29 AM

#41

TheGrandPoohBah

Extreme HDF Member

Joined: Jun 2011

Posts: 14,731

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From: Mountain Top, Alabama

Sounds like a 2 year warranty would have worked out good to some of you guys.

Mar 17, 2018 | 09:39 AM

#42

rhuff

Elite HDF Member

Joined: Jul 2007

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From: 48.067222,12.863611

Quote:

Originally Posted by TheGrandPoohBah

Sounds like a 2 year warranty would have worked out good to some of you guys.

LMAO. Then, when the battery wore out after 30 months, they'd still wonder why it wasn't covered.

Mar 17, 2018 | 04:08 PM

#43

big cahuna

Grand HDF Member

Joined: Mar 2007

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From: Deep in the heart of New Jersey

I think some of the reasons battery's last different amounts of time is it just depends on how it's abused.If your a battery tender user and you start your bike and go for gas then a 100 mile ride, it will probably a long time. But if your usual ride is around town and you start your bike 15-20 times in the course of a day, and don't use a tender, it will probably last at best the length of the warranty.,,

Mar 17, 2018 | 07:27 PM

#44

Veekness

Elite HDF Member

Joined: Nov 2013

Posts: 4,377

Likes: 647

From: Santa Clarita

Quote:

Originally Posted by lionsm13

My Batterymart Big Crank is going on 7 years.

How's that for reliability?

Of course it is always on a tender when ever it is at home as all of my vehicles are.

This seems to help battery longevity. I recommend them.

Like you, I have had a battery last seven years, and like you, any time I wasn't on it, the battery was on a tender. As best as I can recall...because it's been two bikes ago...the battery was an HD AGM unit.

But it was also starting a 'pancone engine'...pan top end on a cone shovel bottom end. I don't think the battery's job was quite as tough is it seems to be on a Twinkie engine, frankly.

Mar 18, 2018 | 01:13 AM

#45

svarnster

Road Warrior

Joined: Jul 2011

Posts: 1,936

Likes: 310

From: coastal sc

I bought from this company got the battery 1 yr and 2 months it was in need of replacement. The thunder volt that was in previously, lasted 7 yrs. both maintained the same. both fully charged before install. I will not buy from them again.

Mar 18, 2018 | 07:22 AM

#46

painey

Road Warrior

Joined: Jun 2009

Posts: 1,348

Likes: 247

From: Florida

I also brought a battery from them that died just after one year and it was on a tender the whole time, I wasn't best pleased either!

Went to Batteries Plus and brought a Duracell, perfect and now lasted over it warranty period.

Now to the posters who say why complain if the battery dies just after the warranty runs out, are you saying its alright to only expect to last the warranty period? If so would you expect to replace EVERY electrical item in your house EVERY year ie TV, Cooker, Washing machine etc etc?

I think not, we pay good money for items we expect to last, not to expire when their warranty runs out!

Mar 18, 2018 | 07:29 AM

#47

Cygnusx51

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Joined: Oct 2011

Posts: 5,691

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From: Olean, NY

I’m betting the number of batteries from Battery Mart that last many years far outweighs the number of their batteries that crap out after shortly after 1 year.

Mar 18, 2018 | 08:54 AM

#48

Notgrownup

Seasoned HDF Member

Joined: Mar 2009

Posts: 24,728

Likes: 9,234

From: Snow Hill, NC

Any brand can fail in a short period of time, there are too many variables. Even the manufacturers have quality variations that they can’t always control. Sometimes you can make chicken salad out of decent chicken ****.

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Mar 18, 2018 | 12:33 PM

#49

hattitude

Seasoned HDF Member

Joined: Sep 2008

Posts: 14,156

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From: San Diego, CA

Quote:

Originally Posted by painey

Now to the posters who say why complain if the battery dies just after the warranty runs out, are you saying its alright to only expect to last the warranty period? If so would you expect to replace EVERY electrical item in your house EVERY year ie TV, Cooker, Washing machine etc etc?

Not saying that at all.... not even close....

I'm saying that if it makes it through the warranty period, you should not expect to get a warranty replacement or "assistance" from the manufacturer...

I will absolutely consider how long a battery lasts, and how the manufacturer responds to any issues to determine who gets my money for my next battery... I just don't believe I am owed any compensation after the warranty runs out...

FWIW... used, HD AGM, then BIG Crank AGM, and now using Yuasa 500cca AGM...

Mar 18, 2018 | 10:44 PM

#50

svarnster

Road Warrior

Joined: Jul 2011

Posts: 1,936

Likes: 310

From: coastal sc

Quote:

Originally Posted by hattitude

I understand this. and this is why I added my battery issues, in hopes of saving someone else the headache and additional cost of the battery needing replacement in just over a year. spend your money else where.
I bought 2 batteries. 1 for the 4 wheeler and 1 for the electra glide. 4 wheeler battery lasted 4 months, yes it was warrantied. the warrantied battery lasted 5 months. warranty predates to first battery. which put it over 6 months, then the eg battery lasted about 2 months past the 1 year warranty.