Linking issue with FuelPak3
Thread Starter
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Stage II
Joined: Jul 2018
Posts: 2
Likes: 1
From: Kettering, OH
Linking issue with FuelPak3
Heres the error code...I cant find it on any forum or on V&H website.
i just got my new FP3 delivered today and after at least 30 attempts to link this thing to my 16 Road King, I get the same error over and over again. Have any of you heard of the error that wants you to verify power on/engine off? This isnt rocket science. Think I got a bad unit? Im going to try calling V&H tomorrow. Fingers crossed.
Seasoned HDF Member
Joined: Apr 2015
Posts: 10,000
Likes: 5,266
From this thread - https://www.hdforums.com/forum/new-r...p-to-bike.html
E-mailed Chris Neely at V&H Customer services, he replied within 30 minutes, advised me to make sure I had the latest IOS operating systems on my Iphone (which I had'nt) gave me advice on which map to use, and it all downloaded to bike FIRST TIME of trying.
That for me is EXCELLENT customer service!!! Cheers Chris.
Ady
That for me is EXCELLENT customer service!!! Cheers Chris.
Ady
Hello Adrian, I saw your stock map being uploaded to the server multiple times (attempts) and communicating with the device and flashed the calibration ID 15E1102558.
The 1301 error states that the internal chip had timed out, (writing the new map to the internal memory). Upon your upload we noticed that you are running an older version of iOS, (9.2.1). Whereas the current version is 9.3.1. This may be causing an issue. I suggest to update the OS and reflash the bike, also make sure your internet connection has adequate bandwidth and strength otherwise the server could time you out as well. Everything else looked good on our end.
You can also reply to my email as well.
The 1301 error states that the internal chip had timed out, (writing the new map to the internal memory). Upon your upload we noticed that you are running an older version of iOS, (9.2.1). Whereas the current version is 9.3.1. This may be causing an issue. I suggest to update the OS and reflash the bike, also make sure your internet connection has adequate bandwidth and strength otherwise the server could time you out as well. Everything else looked good on our end.
You can also reply to my email as well.
Thread Starter
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Stage II
Joined: Jul 2018
Posts: 2
Likes: 1
From: Kettering, OH
Vance & Hines was super helpful. It was a combo of the battery being a little low, so the FP3 couldn’t finish it’s cycle and there was a previous tune. It’s all set now and my baby is running like a dream...a big powerful, smile inducing badass dream. Thanks HD gang for jumping in.
Road Master
Joined: Jul 2016
Posts: 870
Likes: 245
From: Transfer, PA
My bike had, unbeknownst to me, a harley tuner (I forget which exactly, but it was purchased in 08) on it and my FP3 didn't seem to give a dern about it. :huh:
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Stellar HDF Member
Joined: Sep 2017
Posts: 2,132
Likes: 570
From: memphis
i gather the fp3 saved that Harley tune as your stock tune.
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Stellar HDF Member
Joined: Apr 2010
Posts: 3,428
Likes: 239
From: northeast
when they looked in to the issue... this has happened to a few people on other sites and V&H told them to go to a dealer and have them flash the stock tune
back to the bike and then the FP3 would work
Elite HDF Member
Joined: May 2007
Posts: 4,452
Likes: 798
From: Bear Flag, lower end
Anytime I call V&H they answer, and they adjust my map for me while I am on the phone. They even wait and make sure the new map downloaded successfully. I can't say enough about how good V&H FP3 support is.