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Wireless 30k issues

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Old Oct 22, 2021 | 04:38 AM
  #1  
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Default Wireless 30k issues

Hey, I have a H-D branded 30k headset which will pair with a 2021 gts on a rgs, but there’s no audio. I have a N02 helmet which pairs and plays flawlessly. Any ideas? Frustrating.
 
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Old Oct 22, 2021 | 07:29 AM
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Did you switch the audio routing to the headset?
 
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Old Oct 22, 2021 | 09:04 AM
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some guys in the CVO section were complaining about the same thing including me. I am waiting for an RMA replacement. The 30k that came with my 20 CVO works fine. The one that came with my 21 CVO no audio.
 
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Old Oct 22, 2021 | 03:04 PM
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Originally Posted by 702
Did you switch the audio routing to the headset?
yes, the routing was to the headset, the other ‘helmet’ worked fine, just the 30k.
 
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Old Oct 22, 2021 | 03:06 PM
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The dealer has ordered another head unit as sometimes the gps/Nab and radio doesn’t work at all for some complete rides too. I’ve just moved, so might try the new dealer, if they can try linking a new headset up in shop.
 
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Old Oct 25, 2021 | 11:53 AM
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My 30K's work perfect. Perhaps try updating the firmware on them? I doubt that is the issue but worth a shot if you haven't tried already.
 
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Old Oct 25, 2021 | 11:56 AM
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There is new firmware which was recently released, so I’d check for an update.
 
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Old Oct 25, 2021 | 07:42 PM
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Its been about 1.5 years now, but I got the dual set of 30k and had numerous issues. I returned them and went for the trouble free 20S models. Hopefully they got the bugs out.
 
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