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On the Progressive site it’s says that the 944’s have a lifetime limited warranty. Not sure what “limited” entails, but when you spoke to them they couldn’t do anything for you?
that was the first thing that i thought of when i read the op. i had a set of shocks from progressive that sprung a leak and i had to send back for replacement. it was an easy process, but, i had to have the original sales receipt. if i didn't have that, or if i wasn't the original purchaser, then they would not have done anything for me.
The Ohlins 13” base shocks, 777s I think, were on national backorder a month or so ago, so I ordered Bitubos from DK Custom.
Been pleased with that decision.