Login Issues with HD App
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Tourer
Joined: Feb 2019
Posts: 294
Likes: 92
From: USA
Login Issues with HD App
I haven't used the app in a while and according to the version history on the Apple App Store several updates were pushed over the last month or two.
Is anyone having issues logging in with your credentials? I can log into H-D.com via a browser, but the app doesn't let me in on my phone. Strange. Actually, I don't recall the app requiring a login in the past, so I'm guessing this is something recent and it's broke on the HD side of the app. Also, clicking <forgot password> in the app, takes you to a browser session on H-D.com .
Is anyone having issues logging in with your credentials? I can log into H-D.com via a browser, but the app doesn't let me in on my phone. Strange. Actually, I don't recall the app requiring a login in the past, so I'm guessing this is something recent and it's broke on the HD side of the app. Also, clicking <forgot password> in the app, takes you to a browser session on H-D.com .
Cruiser
Joined: Mar 2020
Posts: 201
Likes: 245
From: Orangeville
The previous version of the App was super buggy. Depending on your phone and settings you may not have the most current version installed. You can always delete the App completely from your phone and download /install the latest version.
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Tourer
Joined: Feb 2019
Posts: 294
Likes: 92
From: USA
Thanks guys! I only want to make sure it's all running since I'll be leaving on a trip. I'll d/l the route using google maps but i like to have the on-board nav as a backup since I'll undoubtedly fall off the grid.
I removed the app, rebooted the phone and re-installed. All good now!!
Thanks!
-PH
I removed the app, rebooted the phone and re-installed. All good now!!
Thanks!
-PH
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Tourer
Joined: Feb 2019
Posts: 294
Likes: 92
From: USA
Wow - what an annoying app !!! Anyone know the dimensions of the image uploads needed in the "Your Bike" section? I always seem to get a black bar across the top, no matter how I pinch/zoom/pan the image around.
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