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Fuel Moto head pipe cracked

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Old May 12, 2023 | 12:33 PM
  #31  
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Originally Posted by skydude426
Here's another example of the quality of service that Fuel Moto provides. I had no idea it was a lifetime warranty. Just for the record, this thread was never intended to bad mouth Fuel Moto. I was just wondering if anyone had had a similar problem and maybe a couple replacement suggestions since none were in stock on the web site. After all, the darn thing is 9 years old. Instead, it turned into a thread about quality service from a small American business, something that's not all that easy to find anymore. I just received the Pay Pal notification for shipping cost and paid it. Thank you, Jamie, that's some fine customer service!
We are very proud to have helped, and thank you for your business and continued support.
 
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Old May 12, 2023 | 01:17 PM
  #32  
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What the fuel moto guy said is worth repeating. FIRST contact the companies. FIRST means before the second thing. Whatever the OP’s motives now theres a thread “out there” about a cracked fuel moto pipe. May be one in 15000 but you know how it goes on the interwebs. What’s worse, is those spreading this mis-info probably haven't read to the point where FM unconditionally stood behind the product. I love the internet and i hate the internet!!! Probably best to contact the company first- assuming it isnt a chinesium fleabay special.
 
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Old May 12, 2023 | 01:19 PM
  #33  
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To Fuel Moto,

You may have liked to handle this privately, and I can certainly understand that. But the outstanding way you handled it on this forum has likely gained you future customers, myself included. Well done!!
 
Old May 12, 2023 | 01:21 PM
  #34  
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Way to go Fuel Moto!
 
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Old May 12, 2023 | 01:32 PM
  #35  
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Originally Posted by fuelmoto
We are very proud to have helped, and thank you for your business and continued support.
You guys need to move to Las Vegas. Imagine how much happier you'd be without winter.
 
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Old May 12, 2023 | 01:54 PM
  #36  
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Boo ya Fuel Moto, customer service top notch
 
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Old May 12, 2023 | 03:45 PM
  #37  
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NINE years... that's some serious warranty, respect.
if it was me I would have even forgotten it was from fuel moto after that much time
 
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Old May 12, 2023 | 03:51 PM
  #38  
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Good stuff Fuel Moto, now I won't see the welded up version, damn
 
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Old May 12, 2023 | 04:27 PM
  #39  
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OP it doesn't get any better than that from FM. Stand up company that stands behind their product. Why would you shop anywhere else?

Tim
 
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Old May 12, 2023 | 04:58 PM
  #40  
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I am a big fan of Fuel Moto. They have been good to me.
 
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