Cracked touch screen
Club Member
Joined: Aug 2008
Posts: 21,742
Likes: 22,861
From: North Carolina
Man that is just crazy. A windshield will usually just have one long crack line. This is nuts!
I would never replace a good GTS unit for another brand. But if mine went bad I would so with Soundstream. A great unit with more features for less money.
Good luck.
I would never replace a good GTS unit for another brand. But if mine went bad I would so with Soundstream. A great unit with more features for less money.
Good luck.
Stellar HDF Member
Joined: Jan 2017
Posts: 2,673
Likes: 2,079
From: Massachusetts
Its a private entity (BBB) , not a government agency, What law is this, you speak of?
Seasoned HDF Member
Joined: Oct 2013
Posts: 9,238
Likes: 5,784
From: On the Big Blue marble
Probably not... If I was adjusting this I would deem it on part failure or defect, improper storage. Its not accident or vandalism. If something fell off the overhead shelf.......
Seasoned HDF Member
Joined: Oct 2013
Posts: 9,238
Likes: 5,784
From: On the Big Blue marble
Probably not... If I was adjusting this I would deem it on part failure or defect, improper storage. Its not accident or vandalism. If something fell off the overhead shelf.......
Cruiser
Joined: Sep 2023
Posts: 120
Likes: 49
From: Carthage, Nc
I was mixed up. A state attorney general complaint needs to be answer by law. But the BBB complaint doesnt have to be answered by law but they will definitely respond.
Seasoned HDF Member
Joined: Sep 2008
Posts: 14,146
Likes: 11,220
From: San Diego, CA
My dealership is amazing. I had a similar situation with a product on my bike. Warranty would not cover it. So may dealership said to buy the part and then they will take the broken part and swap it out and then send the broken part back as a defective return. Maybe talking to your dealership and asking if this is an option might help. Or, not saying you should do this but, going on Harley Davidson website and ordering the new head unit and then putting the broken one in the box and sending it back as damaged in shipment and getting the refund. Technically that would be morally and ethically wrong, but it's not directly hurting anyone. Only issue with this is if the box has the head unit serial number on it and they check when it comes back in. Hopefully your dealership can help you out with the swap out.
"Technically that would be morally and ethically wrong, but it's not directly hurting anyone"
Sadly, too many people share your opinion..... The above attitude is the reason manufacturers have to look at all warranty claims with a skeptical eye.....
IMHO,
I don't believe committing a crime is ever the answer to a difference of opinion like we have here over the cause of the fracture..... Even if the decision to not handle it under warranty was made by someone with malice, I refuse to lower myself to their level.
I would exhaust all legal measures to correct what I believed to be a mistake. But in the end, the price of a new screen or radio is less than the cost of losing my credibility or the damage to my character by responding as suggested above.
Tourer
Joined: Dec 2021
Posts: 348
Likes: 158
From: Charlotte, NC
All the cracks "appear" to emanate from here.
That which can be asserted without evidence can also be dismissed without evidence. :-)
Good luck.
Last edited by NCPiper; Jan 22, 2024 at 08:56 AM.
Cruiser
Joined: Sep 2023
Posts: 120
Likes: 49
From: Carthage, Nc
"Technically that would be morally and ethically wrong, but it's not directly hurting anyone"
Sadly, too many people share your opinion..... The above attitude is the reason manufacturers have to look at all warranty claims with a skeptical eye.....
IMHO,
I don't believe committing a crime is ever the answer to a difference of opinion like we have here over the cause of the fracture..... Even if the decision to not handle it under warranty was made by someone with malice, I refuse to lower myself to their level.
I would exhaust all legal measures to correct what I believed to be a mistake. But in the end, the price of a new screen or radio is less than the cost of losing my credibility or the damage to my character by responding as suggested above.
Sadly, too many people share your opinion..... The above attitude is the reason manufacturers have to look at all warranty claims with a skeptical eye.....
IMHO,
I don't believe committing a crime is ever the answer to a difference of opinion like we have here over the cause of the fracture..... Even if the decision to not handle it under warranty was made by someone with malice, I refuse to lower myself to their level.
I would exhaust all legal measures to correct what I believed to be a mistake. But in the end, the price of a new screen or radio is less than the cost of losing my credibility or the damage to my character by responding as suggested above.
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Grand HDF Member
Joined: Jun 2017
Posts: 4,671
Likes: 3,967
From: Near Yosemite
This might sound a little off the wall, but is there any access/openings into the shed that would allow birds, or other critters, to get inside? I used to have this crazy *** bird show up at our sliding glass doors and windows and peck at his/her/he/she/it/they reflection in the glass. Drove me nutz!! Anyhow, bird pecking on a VERY cold piece of glass MIGHT have caused it?? 
Seasoned HDF Member
Joined: May 2008
Posts: 21,146
Likes: 12,713
From: South Carolina
