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Finally, glad that they are taking it back to fix or whatever. They should of taken it back right away in my opinion. Now they potentially lost more business, with the pics of lack of quality just off of this thread. That is too bad. Hopefully, glad you are getting your issue resolved though.
Did you get this resolved? Had the same issue with a seat that came from the Florida location. Also had a void in the rear passenger foam leaving a depression. Many attempts to try and get it fixed or returned were just ignored. Had to get my money back through CC dispute. I still have the seat sitting here waiting for them to ask me to send it back.
Did you get this resolved? Had the same issue with a seat that came from the Florida location. Also had a void in the rear passenger foam leaving a depression. Many attempts to try and get it fixed or returned were just ignored. Had to get my money back through CC dispute. I still have the seat sitting here waiting for them to ask me to send it back.
The lady I was talking to at Corbin ghosted me. Then one day several weeks later, the seat shows up at my door with the diamond stitch pattern. It looks fine. Hard as a rock but looks fine. My CC decided the dispute in Corbins favor because they eventually sent the seat back to me. I have not used the seat since.
On one hand you spend a lot of money for corbin, on the other, I suspect you would never notice any of this in a week.
I put a touring seat last year. They say to lube the bumpers until broke in, to install it. It was a bastard to get the screw in. I fought with it for a long time. This summer seat was loose. I believe it pulled the grommet right out. It is broke in now and easy to install screw. But it seems silly to go through that.
Another with the cable lock, screwed up and have it rigged up. Someday that one will be sawzalled off bike I suspect, hopefully not on the road. I definitelly won't get another one with a cable lock. I hacve some tywraps attached to cable under side cover now. If you have one like that, something to install for emergencies.
Meanwhile, Mustang stands by their products. This guy got a seat from them with stitching better than mine, and Mustang responded immediately with a resolution. Corbin is crap.
...It seems that Corbin's substandard customer service has gotten even worse.....
^^ this. I still have all the emails, the experience was God awful and the seat never got fixed and I too got ghosted. Sold it off few years ago due to the poor quality when they tried to 'fix' it.
I bought many Corbins over the years and seems like recently this company goes to $hit. It is sad as it was good company for a while but I believe sons took over and we know how that goes most of the time.
Absolutely unacceptable! I had Corbin seats on my Hayabusa and Low Rider, and they were great! However, for what they cost, and with these QC issues I won't be buying another one.
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