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Not getting any feedback from Kustom Baggers

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Old Jan 25, 2008 | 07:21 AM
  #1  
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From: Willis, Texas
Default Not getting any feedback from Kustom Baggers

On Jan. 15th I ordered the 12" Klock Werks windshield from Kustom Baggers. I received an order number but that was it. Several days ago I sent them an Email asking for some info on ship date and have not received a reply. Has anyone else had any problems. I have not tried to reach them on the phone. Usually I get better responses by Email. T.
 
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Old Jan 25, 2008 | 07:28 AM
  #2  
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Default RE: Not getting any feedback from Kustom Baggers

As a practical matter, ah've found email comms with many vendors to be sporatic at best. All too often, they forget to check it in the course of a busy day answering phone calls. Ah'd call 'em an' see what that brings before bein' upset over email....
 
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Old Jan 25, 2008 | 07:42 AM
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Default RE: Not getting any feedback from Kustom Baggers


ORIGINAL: Ultrasweet

On Jan. 15th I ordered the 12" Klock Werks windshield from Kustom Baggers. I received an order number but that was it. Several days ago I sent them an Email asking for some info on ship date and have not received a reply. Has anyone else had any problems. I have not tried to reach them on the phone. Usually I get better responses by Email. T.
I have bought several things from them and found them to be the most responsive vendor I have ever done business with try gregf@kustomcycles.com or 605.996.3700 shop
 
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Old Jan 25, 2008 | 07:46 AM
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Default RE: Not getting any feedback from Kustom Baggers

I thought some of them were on back order 'till Feb. I remember reading somewhere, either on their web or on here. For what its worth, give them a little time. Klock always takes care of his customers.
 
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Old Jan 25, 2008 | 07:52 AM
  #5  
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Default RE: Not getting any feedback from Kustom Baggers

"Klock always takes care of his customers"
KW customer service is included with the inflated prices they charge![X(]
 
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Old Jan 25, 2008 | 08:12 AM
  #6  
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Default RE: Not getting any feedback from Kustom Baggers

Thanks, I will try calling them. T.
 
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Old Jan 25, 2008 | 08:17 AM
  #7  
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Default RE: Not getting any feedback from Kustom Baggers

I spoke to them on Wednesday about some other parts I had ordered and they told me that my 12" tinted shield should ship before the end of the month. Per John w/ Klock Werks
 
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Old Jan 26, 2008 | 02:49 AM
  #8  
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Default RE: Not getting any feedback from Kustom Baggers

I ordered a 12 inch tinted today ( Friday) over the phone. I was told that they have had problems with shipping boxes. They said they will start shipping Mon or Tues. I am glad that they are making sure the packageing is good. I hope it does get here soon. They also said they went out and got a H-D chrome trim piece and it does work with it.
 
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Old Jan 28, 2008 | 08:10 PM
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Default RE: Not getting any feedback from Kustom Baggers

Thats good to hear, I'm looking forward to getting mine!
 
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