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On Jan. 15th I ordered the 12" Klock Werks windshield from Kustom Baggers. I received an order number but that was it. Several days ago I sent them an Email asking for some info on ship date and have not received a reply. Has anyone else had any problems. I have not tried to reach them on the phone. Usually I get better responses by Email. T.
As a practical matter, ah've found email comms with many vendors to be sporatic at best. All too often, they forget to check it in the course of a busy day answering phone calls. Ah'd call 'em an' see what that brings before bein' upset over email....
On Jan. 15th I ordered the 12" Klock Werks windshield from Kustom Baggers. I received an order number but that was it. Several days ago I sent them an Email asking for some info on ship date and have not received a reply. Has anyone else had any problems. I have not tried to reach them on the phone. Usually I get better responses by Email. T.
I have bought several things from them and found them to be the most responsive vendor I have ever done business with try gregf@kustomcycles.com or 605.996.3700 shop
I thought some of them were on back order 'till Feb. I remember reading somewhere, either on their web or on here. For what its worth, give them a little time. Klock always takes care of his customers.
I spoke to them on Wednesday about some other parts I had ordered and they told me that my 12" tinted shield should ship before the end of the month. Per John w/ Klock Werks
I ordered a 12 inch tinted today ( Friday) over the phone. I was told that they have had problems with shipping boxes. They said they will start shipping Mon or Tues. I am glad that they are making sure the packageing is good. I hope it does get here soon. They also said they went out and got a H-D chrome trim piece and it does work with it.
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