What unacceptable time
Thread Starter
|
Outstanding HDF Member
Joined: Oct 2005
Posts: 2,981
Likes: 1
From: Los Angeles, CA (live in Manteca, CA)
What unacceptable time
I want to know how long is unacceptable for a bike shop to return your bike from rebuilding a motor. If a bike shop take longer then they states what can we do as riders besides not go back there? I'm a patience guy but I would like to ride my bike.
Getting a S&S 106 Kit and daimond cutting the heads and barrels.
Getting a S&S 106 Kit and daimond cutting the heads and barrels.
Road Warrior
Joined: Apr 2007
Posts: 1,683
Likes: 2
From: Melissa, TX
RE: What unacceptable time
I voted "1 week" since it was the closest to the time it took my rebuild.
They found the cause of my "whirring" noise on Friday. Parts ordered for warranty repair, plus I had them install a 103" at the same time.
Got bike back the following Wednesday.
Gotta figure 1 to 2 days to get the parts shipped in for the warranty repair (flywheel/crank assembly) + 1 day to rebuild...not bad really.
They found the cause of my "whirring" noise on Friday. Parts ordered for warranty repair, plus I had them install a 103" at the same time.
Got bike back the following Wednesday.
Gotta figure 1 to 2 days to get the parts shipped in for the warranty repair (flywheel/crank assembly) + 1 day to rebuild...not bad really.
Banned
Joined: Aug 2006
Posts: 845
Likes: 4
From: ID ho
RE: What unacceptable time
ORIGINAL: lil_gmac2
I want to know how long is unacceptable for a bike shop to return your bike from rebuilding a motor. If a bike shop take longer then they states what can we do as riders besides not go back there? I'm a patience guy but I would like to ride my bike.
I want to know how long is unacceptable for a bike shop to return your bike from rebuilding a motor. If a bike shop take longer then they states what can we do as riders besides not go back there? I'm a patience guy but I would like to ride my bike.
Seasoned HDF Member
Joined: Sep 2007
Posts: 9,206
Likes: 372
From: Central Illinois, Between I-80 and I-74
RE: What unacceptable time
Depends on the season, about a month from now all the dealers will be busy trying to serve the most customers.Lots ofbikes that have sat all winter. Some people have them serviced, checked outevery spring othersfind problems after the bikesat for4 months.
If you had an appointment they should have been able to estimate the time it would take, I'd give them a day or two before checking with them.
If the bike was dropped off with no idea of what was needed then you need to allow some time for your turn.
If you had an appointment they should have been able to estimate the time it would take, I'd give them a day or two before checking with them.
If the bike was dropped off with no idea of what was needed then you need to allow some time for your turn.
Outstanding HDF Member
Joined: Oct 2007
Posts: 3,437
Likes: 15
RE: What unacceptable time
I know if mine is taking too long I get out in the garage and kick my ***..I am not a tech but can do cylinders/heads/cams in a 10 our day. That is start to finish with parts in hand before starting.
Trending Topics
Extreme HDF Member
Joined: Apr 2006
Posts: 10,449
Likes: 46
From: Roswell, GA
RE: What unacceptable time
In an optimum situation, a customer who has been promised something by a certain date should receive a call or email explaining the delay and the anticipated new completion date (if known)as soon as the circumstances for the delay become known--but that kind of service is seldom encountered.
If the customer has a hard deadline, he ought to say so before hand.
As for the poll, not enough facts are known to answer, for me, anyway.
If the customer has a hard deadline, he ought to say so before hand.
As for the poll, not enough facts are known to answer, for me, anyway.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Ultimate HDF Member
Joined: Feb 2006
Posts: 5,939
Likes: 3
From: TX
RE: What unacceptable time
The diamond cutting is more than likely done by a 3rd party, so that can slow things down..
Just a basic top end, if parts are on hand and the svc is scheduled, should easiily be done in 2 days. **However, when stuff has to be sent out.... all bets are off.
Who makes a 106 kit?
Just a basic top end, if parts are on hand and the svc is scheduled, should easiily be done in 2 days. **However, when stuff has to be sent out.... all bets are off.
Who makes a 106 kit?