Dealer says no to Mobil 1
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Cruiser
Joined: Nov 2007
Posts: 163
Likes: 1
From: Wash State
Dealer says no to Mobil 1
Went in to the local H D Dealer to schedule my 1000 mile check up on my new Ultra Classic.
When I mentioned that I wanted to switch oil to Mobil 1 V-Twin she quickly replied that doing that would have warranty implications.. She stated that she handles the warranty stuff and if I did switch she would look up the records on any warranty work and I might have a problem.. She then wanted to schedule me and I politely told her good bye..
This dealer is the same one that gave me a bid on my new bike and I got it for $2000.00 less at another dealer. Now this problem with the oil.. I feel like talking to the General Manager and pointing out how much money they are losing. The only reason I go back is the dealer is about two miles from my house..
Road Master
Joined: Feb 2008
Posts: 860
Likes: 0
From:
RE: Dealer says no to Mobil 1
Ya know, I have the same problem here in Mn, I went in to check on a front lowering kit for my 07 sg, The guy behind the counter can't find the part # so he asks a group of guys standing around behind the counter and half of them say there is one and the other half says no, Its kinda like the weather up here if you get an answer you don't like just ask someone else? WTF, there suppose to be the Experts, and what the heck is up with $90 for labor, I wen't somewhere else.
Seasoned HDF Member
Joined: Jun 2006
Posts: 28,514
Likes: 3,951
From: Vermont
RE: Dealer says no to Mobil 1
ORIGINAL: Terminator69
Ya know, I have the same problem here in Mn, I went in to check on a front lowering kit for my 07 sg, The guy behind the counter can't find the part # ...
Ya know, I have the same problem here in Mn, I went in to check on a front lowering kit for my 07 sg, The guy behind the counter can't find the part # ...
Tourer
Joined: Oct 2007
Posts: 479
Likes: 0
From: Somerset, WI
RE: Dealer says no to Mobil 1
ORIGINAL: Terminator69
Ya know, I have the same problem here in Mn, I went in to check on a front lowering kit for my 07 sg, The guy behind the counter can't find the part # so he asks a group of guys standing around behind the counter and half of them say there is one and the other half says no, Its kinda like the weather up here if you get an answer you don't like just ask someone else? WTF, there suppose to be the Experts, and what the heck is up with $90 for labor, I wen't somewhere else.
Ya know, I have the same problem here in Mn, I went in to check on a front lowering kit for my 07 sg, The guy behind the counter can't find the part # so he asks a group of guys standing around behind the counter and half of them say there is one and the other half says no, Its kinda like the weather up here if you get an answer you don't like just ask someone else? WTF, there suppose to be the Experts, and what the heck is up with $90 for labor, I wen't somewhere else.
Ultimate HDF Member
Joined: Feb 2007
Posts: 7,663
Likes: 7
From: Northeast Ohio
RE: Dealer says no to Mobil 1
Thats why I do my own work and why I usually go in with the part number, although the dealer closest to me is pretty good.
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Outstanding HDF Member
Joined: Jul 2007
Posts: 2,847
Likes: 0
From: Missouri
RE: Dealer says no to Mobil 1
If they require you to use there oil to honor the warranty then they have to give you the oil.
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