Chicago Harley, service?
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Joined: Jul 2007
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From: Europe
Chicago Harley, service?
I have $ 1500 to spend for Harley parts and they don't even bother answer my emails... also Tri-County Harley ,,huh, whats wrong with these companies? tell me?
Obviosly good times now??, no need to serve....
10+ points to Zanottis and M & M Cycles, Ohio
- angry farang-[:@]
Obviosly good times now??, no need to serve....
10+ points to Zanottis and M & M Cycles, Ohio
- angry farang-[:@]
Last edited by jussunduuri; May 26, 2009 at 04:25 AM.
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RE: Chicago Harley, service?
Ain't dealt w/'em so can't speak to specifics, but lemme ask ya sumthin' - how many emails an HOUR d'ya figger they git? 50? A hunnert? Ah wouldn't even wanna GUESS, but you kin bet they're swamped, an' they likely go down 'em one at a time. Yer shoppin' for price rather than service (or ya'd be at yer local dealer), so ya gotta kinda take what ya git, ah'm afraid!
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Joined: May 2007
Posts: 374
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From: Pittsboro, NC
RE: Chicago Harley, service?
Swapped is not an excuse as a way of business. By the threads of several many are having problems over the last few months.
I have never had a problem with the business below and Zanottis even beats Chicago Harley price in most cases. They let you know up front what the waiting time is , answer the phones promptly and return e-mails in a reasonabel time frame. They are in business to serve the Customer.
Don't let the businesses trainned you into waiting and ignoring you and letting you know that is acceptable as long as you get it for the right price. Waiting is acceptable only under the limited conditions. If we trainned the businesses by letting them know it is unacceptable I bet they will address the problem.
10+ points to Zanottis and M&M Cycles!
I have never had a problem with the business below and Zanottis even beats Chicago Harley price in most cases. They let you know up front what the waiting time is , answer the phones promptly and return e-mails in a reasonabel time frame. They are in business to serve the Customer.
Don't let the businesses trainned you into waiting and ignoring you and letting you know that is acceptable as long as you get it for the right price. Waiting is acceptable only under the limited conditions. If we trainned the businesses by letting them know it is unacceptable I bet they will address the problem.
10+ points to Zanottis and M&M Cycles!
RE: Chicago Harley, service?
I won't even deal with them anymore. Miserable service and turn-around time. Had been dealing with Charlie's in WV for HD parts but they discontinued 20% off parts. So all of my money is going to M&M and Zanottis now. Dealt with both plenty in the past but I always price shopped between them, Discount Cycle Parts and Chicago. Not even gonna bother anymore. Those two have given the best service so they will continue to get my business.
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From: New England
RE: Chicago Harley, service?
ORIGINAL: jussunduuri
...they don't even bother answer my emails...
...they don't even bother answer my emails...
A single "simple" inquiry can turn into pages and pages of dialogue and that can kill any kind of service expectation.
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From: Hico, TX (once home to Billy the Kid)
RE: Chicago Harley, service?
I just did a price check on Zanotti's and Chicago for the following parts:
Color Matched Inner Fairing
58546-08CPH
Color Matched Fairing Cap
58545-08CPH
Aux Light Kit HD
69818-06 235
Bulbs for Aux Lights
68450-04A
Visor, Passing Lamps
69732-05
Chrome BremboÂŽ Brake Caliper
42012-06A
Chrome Floating Brake Rotor
44944-08
And I see a $4 difference (+ for Zanotti's) But after reading all the headaches about Chicago....
Of course I have neverdealt with eitherof them.
So I have no frame of reference except their price.
Color Matched Inner Fairing
58546-08CPH
Color Matched Fairing Cap
58545-08CPH
Aux Light Kit HD
69818-06 235
Bulbs for Aux Lights
68450-04A
Visor, Passing Lamps
69732-05
Chrome BremboÂŽ Brake Caliper
42012-06A
Chrome Floating Brake Rotor
44944-08
And I see a $4 difference (+ for Zanotti's) But after reading all the headaches about Chicago....
Of course I have neverdealt with eitherof them.
So I have no frame of reference except their price.