HOG Member- roadside assitance
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Cruiser
Joined: Apr 2007
Posts: 189
Likes: 1
From: Arkansas
HOG Member- roadside assitance
Very upset HOG member in Arkansas.
My battery went dead. I could not get it started with my little battery charger so I called HOG and used my
roadside assistance to tow it to the dealer.
After 1 hour the said they had someone to come get it in about an hour. Then they
called back in 45 minutes to say, no they will not tow it and they are trying to find someone. They called back
again hours later and said they found someone and that they could not show up intill the next day and for me
to call them back and rearrange it. (What if I were on the freeway?)
The next morning I called it in again and they said they would get them to come out.
30 minutes later they called to comfirm .....Oringally they told me that they only pay up to $100 and I would be
responsible for the rest. Well when they called to confirm they told me this tow company has a $200 minimum fee and
I would have to pay $100 myself.
NO WAY , I told them that is highway robbery. I believe they were going to make me pay the entire bill and not have
to pay anything (making a deal with the tow compay....JMHO) I got it there myself.
Roadside is a rip off in Central Arkansas
My battery went dead. I could not get it started with my little battery charger so I called HOG and used my
roadside assistance to tow it to the dealer.
After 1 hour the said they had someone to come get it in about an hour. Then they
called back in 45 minutes to say, no they will not tow it and they are trying to find someone. They called back
again hours later and said they found someone and that they could not show up intill the next day and for me
to call them back and rearrange it. (What if I were on the freeway?)
The next morning I called it in again and they said they would get them to come out.
30 minutes later they called to comfirm .....Oringally they told me that they only pay up to $100 and I would be
responsible for the rest. Well when they called to confirm they told me this tow company has a $200 minimum fee and
I would have to pay $100 myself.
NO WAY , I told them that is highway robbery. I believe they were going to make me pay the entire bill and not have
to pay anything (making a deal with the tow compay....JMHO) I got it there myself.
Roadside is a rip off in Central Arkansas
Road Warrior
Joined: Jun 2005
Posts: 1,390
Likes: 2
From: Naples, Florida
RE: HOG Member- roadside assitance
Wow, that sucks. A friend of mine had to use them in Oklahoma with good results. This is after his throttle cable broke on the way to Sturgis and he didn't have any kind of roadside assistance, even though I reminded him before we went. So once we got to Sturigshe joined and used it on his way back to Texas. Oh well, it worked out for him, sorry it didn't work out for you.
Stage I
Joined: Apr 2008
Posts: 1
Likes: 0
From:
RE: HOG Member- roadside assitance
[:@]Got the free roadside assitance with my 2007 RKC and had to use it for the first time. Dead battery. Well now I know why it is free for the first year. Called into to them battery is dead need assitance. Scheduled for somoene to come out next day, but tow truck driver (in regular tow truck for a car) pulled up 30 minutes after the call. He was nice but wanted to use a pair of channe locks to grab the phillips head screw for the back seat (chrome) and try and unscrew. Of course I flipped out. He said he had no tools. Roadside called me back 15 minutes later as I was removing my seat screw with a screw driver (I borrowed from somone in a parking lot.) Told me someond would be out in am next day. Told then somone was there but he had no way of towing bike and he came out in a regular tow truck (not a flatbed). They told me the local dealership was closed and that they would see if they could find someone else to tow my bike to the local dealer. But since they were closed they would leave my bike outside ( $22,000.00 bike). These people must be _ _cking nuts. This happened just before my renewal. HD has to know roadside sucks. Get with it or lower your bike prices. Dont renew keep your money!
Seasoned HDF Member
Joined: Jan 2007
Posts: 20,616
Likes: 4,440
From: anacoco, la
RE: HOG Member- roadside assitance
ORIGINAL: questor
Is this a "Central Arkansas"or HOG wide problem?
ORIGINAL: envexed
Roadside is a rip off in Central Arkansas
Roadside is a rip off in Central Arkansas
Tourer
Joined: Jun 2007
Posts: 431
Likes: 0
From: San Antonio, TX
RE: HOG Member- roadside assitance
I've heard several complaints about them also that is why I didn't renew.
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Tourer
Joined: Sep 2007
Posts: 273
Likes: 1
From:
RE: HOG Member- roadside assitance
Call and ask to speak with Dennis Fantis...he is the President. I've met him a couple of times in the past. (my company sold his auto club membership). He is a good man and needs to know the issues and problems we/you are having.
DanB
DanB
