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Old Jun 16, 2008 | 04:55 PM
  #1  
TexasRedneck's Avatar
TexasRedneck
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Default J&M

Folks here have said that since I've gotten products from J&amp\\;M to test and evaluate, that ah'm biased.&nbsp\\; They've also blasted J&amp\\;M's customer service folks.&nbsp\\; So ah did a li'l test today - called their 800 number to order a replacement cord lower.&nbsp\\; Customer service guy (name of Jim, John - give him a raise!) was VERY friendly, took care of my order and we reviewed shippin' options to be sure of gettin' it here by Friday.&nbsp\\; Bottom line - if all companies did it this way, it'd be a MUCH easier world!
 
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Old Jun 16, 2008 | 05:20 PM
  #2  
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garyhendley
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Joined: Feb 2008
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From: Sunland, CA
Default RE: J&M

j &amp\\; m's speakers sound great glad to here the customer service treated you right
 
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Old Jun 16, 2008 | 05:23 PM
  #3  
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dnitram
Road Master
Joined: Jun 2006
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From: Jaw-Jaw (Near The BIG Chicken!)
Default RE: J&M

I've used their customer service and they are Top Notch!
 
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Old Jun 16, 2008 | 07:08 PM
  #4  
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HOGinit
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Joined: Dec 2007
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Default RE: J&M

Why didja need a replacement lower cord?&nbsp\\; Bent/broken&nbsp\\;pin??????&nbsp\\;&nbsp\\; heheheh&nbsp\\;&nbsp\\; It is nice to hear they finally have someone who knows about customer service.&nbsp\\;
 
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Old Jun 16, 2008 | 07:32 PM
  #5  
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masterblaster
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Joined: Dec 2006
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From: Conroe Texas
Default RE: J&M

Did they give you a free cord?????????? J/K. Thinking about upgrading to their products for the DCC, just need time to fugure out exactly what I want, more power without distortion, just need to read here when they get the forum fixed..
 
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Old Jun 16, 2008 | 08:02 PM
  #6  
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TexasRedneck
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Default RE: J&M

Nah - ah misplaced it somewhar. Since we're leavin' on vacation Friday afternoon, ah knew that goin' sans cord wuz NOT a plan the better half would sign off on!&lt\\;G&gt\\;
 
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