Anyone Finance Through Eagle Mark?
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Tourer
Joined: Sep 2008
Posts: 491
Likes: 1
From: Belleville, MI
Anyone Finance Through Eagle Mark?
I have never used anything but my credit union for financing on bikes before, but am thinking of going through HD this time. Im about 99% to pulling the trigger on a Dark Shadow Blue 09 SG. I just wanted to buy the bike, put a few G's down and call it a day.
I had already had an approval from my CU, when I called to confirm they said I had to reapply??? I guess the economy has everyone scared right now. Anyway, now they are jacking me around about the terms, approval, etc but nothing has changed. Been at my job for 9 years, no CC debt, only a couple pmts until my car is paid off, etc.
So I had the dealer run me through HD just to see, they were more than happy to offer credit. I was looking to finance under $20k, but they came back and gave me up to $35k credit is that normal? Or could the dealer have applied for more since they knew I was drooling on the SE CVO Ultra?
So are they good to deal with, good customer service, etc?
I had already had an approval from my CU, when I called to confirm they said I had to reapply??? I guess the economy has everyone scared right now. Anyway, now they are jacking me around about the terms, approval, etc but nothing has changed. Been at my job for 9 years, no CC debt, only a couple pmts until my car is paid off, etc.
So I had the dealer run me through HD just to see, they were more than happy to offer credit. I was looking to finance under $20k, but they came back and gave me up to $35k credit is that normal? Or could the dealer have applied for more since they knew I was drooling on the SE CVO Ultra?
So are they good to deal with, good customer service, etc?
Tourer
Joined: Feb 2008
Posts: 447
Likes: 3
From: North TX
I used them but I've never had to use the customer service. I think they just approve you for what they can like CC companies do. I needed to finance $21K and they approved me for $45K. Guess they thought I was buying a lexus. Rate was same as my bank. Since I pulled the trigger on a weekend I just went with HD credit.
Road Master
Joined: Aug 2008
Posts: 928
Likes: 0
From: Redmond, WA
I've never used them but I have to believe that HD's interest rate is going to be higher than what your Credit Union would charge. Also, don't let the easy credit from HD drive you to spend more than you planned... remember, easy credit is why our country in going through a financial meltdown!
Bob
Bob
Road Captain
Joined: Sep 2008
Posts: 695
Likes: 3
From: Kingwood, TX
Go with your credit union if you can get them to calm down.
I do have customer service experience experience with Eagle Mark, I went round & round with them last year when I was trying to get the title from my sportster as I had a sale pending. They could have given a rat's a** about when I got my title back. Typical big company crap.
A copy of the letter I sent:
October 2, 2007
Harley-Davidson Credit
8529 Innovation Way
Chicago IL 60682
To Whom It May Concern:
Please find my enclosed final payment of $315.39 on account # 2003****739745.
I would like my title mailed to me asap. One of your representatives told me that it would take two weeks to receive my title once final payment has been received; this is neither ethical nor acceptable. I sent you a check in the mail on September 28th, it cleared my bank by the first, thats 3 days and one of them was a Sunday! What that says to me is that when its your money on the line everythings all rush-rush but when its your loyal customers money its ehhh ..when we get around to it. Adding insult to injury, the representative tells me I can expedite the process for $20.00 and I should see the title within a week. When I ask what the $20.00 is for he tells me that its for overnight fees. Now Im confused. Where I come from overnight means 24 hrs not 168 hrs. Do you have a different clock or calendar in Chicago? Ive never heard of overnight meaning seven days. Anyway, send the title so I can legally have what I paid for and do whatever you see fit with this letter. If it gets put in the round file then I will understand why Harley Davidson is in the process of laying off a bunch of employees. I run a very successful business and I NEVER forget what keeps me so busy and prosperous .my loyal customers, not my banker.
Sincerely,
Mike Shannon.
I do have customer service experience experience with Eagle Mark, I went round & round with them last year when I was trying to get the title from my sportster as I had a sale pending. They could have given a rat's a** about when I got my title back. Typical big company crap.
A copy of the letter I sent:
October 2, 2007
Harley-Davidson Credit
8529 Innovation Way
Chicago IL 60682
To Whom It May Concern:
Please find my enclosed final payment of $315.39 on account # 2003****739745.
I would like my title mailed to me asap. One of your representatives told me that it would take two weeks to receive my title once final payment has been received; this is neither ethical nor acceptable. I sent you a check in the mail on September 28th, it cleared my bank by the first, thats 3 days and one of them was a Sunday! What that says to me is that when its your money on the line everythings all rush-rush but when its your loyal customers money its ehhh ..when we get around to it. Adding insult to injury, the representative tells me I can expedite the process for $20.00 and I should see the title within a week. When I ask what the $20.00 is for he tells me that its for overnight fees. Now Im confused. Where I come from overnight means 24 hrs not 168 hrs. Do you have a different clock or calendar in Chicago? Ive never heard of overnight meaning seven days. Anyway, send the title so I can legally have what I paid for and do whatever you see fit with this letter. If it gets put in the round file then I will understand why Harley Davidson is in the process of laying off a bunch of employees. I run a very successful business and I NEVER forget what keeps me so busy and prosperous .my loyal customers, not my banker.
Sincerely,
Mike Shannon.
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Road Master
Joined: Jun 2007
Posts: 1,189
Likes: 9
From: la grange, il (near chicago)
i have used them and my daughter is currently using them.
haven't really needed the customer service, so i can't comment on them.
but they are just that - a loan.
use them if the terms are better than someplace else - thats all.
haven't really needed the customer service, so i can't comment on them.
but they are just that - a loan.
use them if the terms are better than someplace else - thats all.
